WorkforceDevelopmentCareerCoachLead/Coordinator

_**Compensation:**_ **_Compensation Type:_** Salary _**Employment Type:**_ **_Grade:_** **_Department:_** Community Outreach, Operations Support _**Position Summary**_ Full-time positions at Clovis Community College are not remote positions and require a physical presence at the assigned location to fulfill duties and college-related responsibilities. The Workforce Development Coordinator/Career Coach is a multifaceted role responsible for delivering direct career services to participants while supporting staff development and overall program operations. This position provides case management, conducts employment readiness training, builds relationships with employers and community partners, and ensures participants receive the support needed to achieve sustainable employment. In addition, the role provides support and training to staff to promote consistent, high-quality service delivery and effective use of workforce systems. This position reports directly to the Director of Workforce Development. **_Duties & Responsibilities_** **Career Coach Training and Support** * Train and support staff on program processes, service delivery, and participant engagement. * Support staff through training and technical assistance to promote consistent service delivery. * Conduct training on the New Mexico Workforce Connection Online System (NMWCOS). * Offer ongoing technical assistance and mentorship to Career Coaches and staff. * Provide case management support or career coach coverage when needed, including: * Providing comprehensive case management assessment, service planning, and follow-up. * Identifying barriers to employment and connect individuals to appropriate support services. * Developing, implement, and monitor Employment Development Plans (EDPs). * Maintaining accurate, complete, and timely participant records and documentation in required systems. * Tracking participant progress and update plans regularly (minimum every six months). * Serving as an advocate for pa