MBPS
WorkforceDataCoordinator
Neural analysis suggests this role is
optimal for Entry candidates.
“Workforce Data Coordinator at MBPS. Skills: Workday transactions processing, HRIS ticket queue management, Data accuracy and security maintenance. Process and monitor Workday transactions (e. g. , job changes, hires, terminations, compensation updates) with accuracy and timeliness. Provide first-level support to employees and managers on Workday navigation, self-service, and issue resolution”
What You'll Achieve.
Ensure all requests are handled and completed within agreed SLAs; Enhance efficiency and service delivery
Industry & Context.
Ability to apply critical thinking and problem-solving skills in a work environment
Amenable for mid shift schedule
What They're Looking For.
Must Have
1-2 years of experience in HR Operations, HR Shared Services, or HRIS support, Background and proficiency with Workday system, Bachelor’s degree holder, Amenable for mid shift schedule
Nice to Have
Proficiency in Microsoft tools, Demonstrates effective communication skills, both verbal and written, with the ability to clearly convey information and ideas to diverse audiences, Ability to apply critical thinking and problem-solving skills in a work environment
What You'll Do.
Process and monitor Workday transactions (e. g.
compensation updates) with accuracy and timeliness
Provide first-level support to employees and managers on Workday navigation
Manage HRIS ticket queues and ensure all requests are handled and completed within agreed SLAs
Maintain data accuracy and security
ensuring high-quality data entry and strict compliance with confidentiality standards
Update and maintain knowledge base
process documentation
and work instructions to ensure consistency and standardization
Develop process expertise to identify improvement opportunities and enhance efficiency and service delivery
How You'll Work.
Communication Scope
Effective communication skills, both verbal and written, with the ability to clearly convey information and ideas to diverse audiences
Full Job Description
_We’re looking for a Workforce Data Coordinator to join our Human Resources team at MBPS. In this role, you are expected to provide Tier 1B HR administration support to all employees in accordance with organizations procedure documents and agreed service levels with customers and stakeholders._ **Position Responsibilities:** * Process and monitor Workday transactions (e.g., job changes, hires, terminations, compensation updates) with accuracy and timeliness * Provide first-level support to employees and managers on Workday navigation, self-service, and issue resolution * Manage HRIS ticket queues and ensure all requests are handled and completed within agreed SLAs * Maintain data accuracy and security, ensuring high-quality data entry and strict compliance with confidentiality standards * Update and maintain knowledge base, process documentation, and work instructions to ensure consistency and standardization * Develop process expertise to identify improvement opportunities and enhance efficiency and service delivery **Required Qualifications:** * 1-2 years of experience in HR Operations, HR Shared Services, or HRIS support. * Background and proficiency with Workday system * Bachelor’s degree holder * Amenable for mid shift schedule **Preferred Qualifications:** * Proficiency in Microsoft tools * Demonstrates effective communication skills, both verbal and written, with the ability to clearly convey information and ideas to diverse audiences. * Ability to apply critical thinking and problem-solving skills in a work environment. ** _When you join our team:_** * We’ll empower you to learn and grow the career you want. * We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. * As part of our global team, we’ll support you in shaping the future you want to see. **About Manulife and John Hancock** Manulife Financial Corporation is a leading international financial services provider, helping people make their dec
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