Novartis
WorkflowAutomationExpert
“Workflow Automation Expert at Novartis. Skills: workflow automation, process management, robotic process automation, artificial intelligence, stakeholder management, continuous improvement. Lead end-to-end delivery of workflow automation solutions, from process discovery through to deployment and optimisation. Design and implement scalable automation using business process management and robotic process automation technologies”
Industry & Context.
turning complex processes into simple, efficient solutions; designing and delivering automation solutions that reduce manual effort and improve reliability; systems thinking skills, with experience analysing and redesigning complex processes for automation readiness
Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.
What They're Looking For.
Must Have
7+ years design and delivering workflow automation solutions end-to-end, Proven ability to translate business and user needs into scalable automation solutions through business process management and robotic process automation technologies, systems thinking skills, with experience analysing and redesigning complex processes for automation readiness, A mindset of curiosity that drives continuous improvement and change, collaboration and communication skills, working effectively across business, technical and operational teams, Demonstrated ability to influence stakeholders without formal authority in a complex, matrixed environment, Practical understanding of artificial intelligence and its application within automation or transformation initiatives, Experience working within life sciences, pharmaceutical or similarly regulated, complex environments
Nice to Have
Experience in pharmaceutical drug discovery or supporting scientific research workflows, Experience mentoring or developing others to build capability in automation, process engineering or artificial intelligence
What You'll Do.
Lead end-to-end delivery of workflow automation solutions
from process discovery through to deployment and optimisation
Design and implement scalable automation using business process management and robotic process automation technologies
Translate business and user needs into efficient
automation-first solutions that improve reliability and reduce manual effort
Identify high-impact automation opportunities in partnership with cross-functional stakeholders
Ensure all automation solutions align with enterprise platforms
compliance and governance standards
Collaborate across business
technical and operational teams to drive adoption and measurable outcomes
Apply systems thinking to analyse
model and redesign processes for automation readiness
Act as a hands-on subject matter expert and mentor
building automation and process capability across teams
Promote best practices
frameworks and reusable solutions to elevate organisational automation maturity
Contribute to a culture of rapid delivery
innovation and continuous improvement supported by artificial intelligence-enabled approaches
How You'll Work.
Team & Collaboration
partnering closely with stakeholders to identify high-impact opportunities; helping to build automation capability and promote a culture of innovation, collaboration and continuous improvement across the organisation; Identify high-impact automation opportunities in partnership with cross-functional stakeholders; Collaborate across business, technical and operational teams to drive adoption and measurable outcomes; working effectively across business, technical and operational teams
Communication Scope
collaboration and communication skills, working effectively across business, technical and operational teams; Demonstrated ability to influence stakeholders without formal authority in a complex, matrixed environment
Process & Methodology
end-to-end delivery of workflow automation solutions, process discovery, deployment, optimisation
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