Amazon

Operations, IT, Support Engineering, Planning/Development, Cloud Computing

WorkflowAnalystI

₹12–19L ~AI est. Hyderabad, Telangana, India FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Workflow Analyst I at Amazon. Skills: Workforce capacity planning, Schedule optimization, Quantitative planning. Generate forecast. Plan capacity for network sites”

What You'll Achieve.

Meet productivity goals; Meet service levels; Meet forecasted numbers; Improve planning accuracy; Meet efficiency goals; Improve service levels

Industry & Context.

Operations, IT, Support Engineering, Planning/Development, Cloud Computing
Problems you'll solve

Problem solving; Root cause analysis; Analytical problem solver

Eligibility Requirements

Night shifts, Rotational Week offs

What They're Looking For.

Must Have

Bachelor's degree or equivalent, Advanced Microsoft Excel, Problem solving and root cause analysis, Define requirements and use data, SQL or ETL experience, Work and communicate with multiple stakeholders

Nice to Have

Project management skills, Thrive in a fast-paced environment, Run an effective operational excellence program, 5+ years engineering team management, Inter-team working skills

What You'll Do.

Plan capacity for network sites

Manage short term staffing

Work with long-term planning

Create and maintain associate shift schedules

Build operational plans for network sites

Setup feedback mechanism for improvements

Perform dive deep on performance

Monitor actual staffing levels

Take corrective actions

Plan and monitor associate adherence

Plan non-productive activities

Maintain associate matrix

Participate in initiatives

Connect and network with stakeholders

Support Capacity Planning leadership

Maintain accurate headcount records

Communicate Leadership Principles

How You'll Work.

Team & Collaboration

Cross-functional teams; Operations teams; Functional teams; Support teams; Program management; Training teams; GREF teams

Communication Scope

Verbal communication; Written communication

Full Job Description

As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Amazon Physical Stores is more start-up than big-company, a group of entrepreneurial, perceptive, and creative leaders with innovation at our core. We’re pushing the state of the art in helping customers shop in engaging, fast, and safe ways. To date we’ve created stores that let you use an app to enter, take what you want and exit the store. Our checkout-free shopping experience is made possible by our Just Walk Out Technology, which automatically detects when products are taken from or returned to the shelves and keeps track of them in a virtual cart. When you’re done shopping, you can just leave the store. Shortly after, we’ll charge your Amazon account and send you a receipt. Designed and custom-built by Amazonians, our Just Walk Out Technology uses a variety of technologies including computer vision, sensor fusion, and advanced machine learning. Innovation is part of our DNA! Our goal is to be Earths’ most customer centric company and we are just getting started. We need people who want to join an innovative program that continues to push the state of the art in computer vision, machine learning, distributed systems and hardware design. We are looking for a Workforce Capacity Planning (CP) Analyst who is passionate about customer experience, thinks and acts globally, a strong communicator and networker to build succ

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