ADCI HYD 13 SEZ
Operations, IT, Support Engineering, Planning/Development, Cloud Computing
WorkflowAnalystI
“Workflow Analyst I at ADCI HYD 13 SEZ. Skills: Capacity planning, Schedule optimization, Data analysis. Generate forecast. Plan capacity for network sites”
Industry & Context.
Problem solving; Root cause analysis; Analytical problem solver
Night shifts, Rotational Week offs
What They're Looking For.
Must Have
Bachelor's degree or equivalent, Advanced Microsoft Excel, Problem solving and root cause analysis, Define requirements and use data, SQL or ETL experience
Nice to Have
Operational excellence program experience, Lead technology teams experience, Inter-team working skills
What You'll Do.
Plan capacity for network sites
Manage short term staffing
Work with long-term planning
Create associate shift schedules
Optimize variable costs
Build short/long term operational plans
Meet forecasted numbers
Meet required productivity
Setup feedback mechanism
Share capacity planning improvements
Drive planning accuracy
Perform dive deep on performance
Provide feedback to Operations
Monitor actual staffing levels
Take corrective actions
Improve service levels
Plan associate adherence
Plan non-productive activities
Maintain associate matrix
Participate in initiatives
Cater to business needs
Connect with stakeholders
Support Capacity Planning leadership
Maintain headcount records
Communicate Leadership Principles
How You'll Work.
Team & Collaboration
Work with sites; Partner with Operations; Work with functional teams; Work with support teams; Work with stakeholders; Work with program management; Work with training teams; Work with GREF teams
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