Next Job Abroad

Telecommunications

WorkintheSunCustomerSupportDutchspeaking

Chania, Greece FULL TIME
The Brief

“Work in the Sun - Customer Support - Dutch speaking at Next Job Abroad. Communicate with customers via phone, chat & e-mail. Track and follow cases”

What You'll Achieve.

Ensure cases closed in an efficient and timely manner; Maintain high customer satisfaction; Work towards reaching targets as set out by client statement of work as well as internal targets

Industry & Context.

Telecommunications
Problems you'll solve

problem-solving skills

Eligibility Requirements

Relocation to Greece support, Flight tickets expenses covered, Hotel accommodation covered, Support with house searching process

What They're Looking For.

Must Have

Fluency in Dutch, Very good communication skills in English, Exceptional communication & soft skills, problem-solving skills, Computer knowledge/tech savviness, Resourceful, able to multitask

What You'll Do.

Communicate with customers via phone

Track and follow cases

Ensure cases closed efficiently

Maintain high customer satisfaction

Represent a major brand

Provide and maintain strong

professional relationships

Show empathy at all times

Work towards reaching targets

How You'll Work.

Team & Collaboration

Thrive as a team player

Communication Scope

Very good communication skills in English; Exceptional communication & soft skills

Free ATS check

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