Amazon Data Services, Inc.
Technology
WorkBasedLearningProgramDataCenterOperationsTechnician
Neural analysis suggests this role is
optimal for Entry candidates.
“Work Based Learning Program Data Center Operations Technician at Amazon Data Services, Inc.. Skills: Data center operations, Hardware maintenance, Incident response. Perform server rack installations. Perform hardware break-fix”
What You'll Achieve.
Maintain service level agreements; Implement proactive issue detection; Report operational issues
Industry & Context.
Solve problems at their root; Root cause analysis; Troubleshooting
On-call rotation, After-hours support, Shift work, Days/nights/weekends/holidays, Traveling within regional work area, Physical requirements
What They're Looking For.
Must Have
Report to a site location, Work authorization without employer intervention, Lift and/or move up to 40 pounds, Participate in group lifts for 41+ pounds, Work in an environment that operates 24/7, Participate in primary responder rotation, Provide after-hours support, Work in cramped/elevated/noisy environments, Bend, lift, stretch, reach, stand, walk 8+ hours, Ascend/descend ladders, stairs, gangways
Nice to Have
Valid driver's license, Reliable personal vehicle
What You'll Do.
Perform server rack installations
Perform hardware break-fix
Troubleshoot network issues
Respond to operational incidents
Escalate to senior technicians/management
Serve as primary contact point
Perform on-call duties
Participate in scheduled maintenance
Participate in change management
Contribute to documentation
Contribute to process improvement
How You'll Work.
Team & Collaboration
Internal and external stakeholders; Engineers; Software developers; Vendors; Contractors; Cross-functional teams
Full Job Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is seeking Data Center Technicians as part of our Work Based Learning Program (WBLP). This position requires the successful candidate report to a site location. Amazon has multiple WBLP trainee openings between January– March 2025. Trainees will participate in our 12-month work and training program in our San Francisco or Santa Clara facilities. All physical requirements are expected with reasonable accommodations: • Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds • Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed • Working in cramped and/or elevated and/or noisy environments • Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day • Ascending and descending ladders, stairs, and gangways safely and without limitation NOTE: Amazon is not able to provide sponsorship now or in the future for these po
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