Amazon Data Services, Inc.
Fulfillment Operations Management, Data Center Operations, Cloud Computing
WorkBasedLearningProgramDataCenterOperationsTechnician
Neural analysis suggests this role is
optimal for Entry candidates.
“Work Based Learning Program Data Center Operations Technician at Amazon Data Services, Inc.. Skills: Data center operations, Hardware maintenance, Incident management. Perform server rack installations. Perform hardware break-fix”
What You'll Achieve.
Maintain service level agreements; Implement proactive issue detection; Implement proactive issue reporting
Industry & Context.
Root cause analysis; Troubleshooting
Shift rotations, 24/7 operations, Primary responder rotation, After-hours support, Cramped/elevated/noisy environments, Bending, lifting, stretching, reaching, Standing and walking 8+ hours, Ascending/descending ladders/stairs, Non-climate-controlled environments, Temperature fluctuations, On-call duties, Traveling within regional work area, Reliable personal vehicle, Valid driver's license
What They're Looking For.
Must Have
High school or equivalent diploma, 18 years of age or older, Willingness to participate in shift rotations, Work authorization without employer intervention
Nice to Have
Knowledge of computer hardware components, Knowledge of operating systems, Experience with Microsoft Office products, Experience managing work and priorities through a ticketing system, Experience coordinating with Manager
What You'll Do.
Perform server rack installations
Perform hardware break-fix
Troubleshoot network issues
Respond to operational incidents
Escalate incidents as needed
Serve as contact point for stakeholders
Perform on-call duties
Participate in scheduled maintenance
Participate in change management activities
Contribute to documentation
Contribute to process improvement initiatives
Complete Work Based Learning Program training curriculum
How You'll Work.
Team & Collaboration
Internal and external stakeholders; Engineers; Software developers; Vendors; Contractors; Cross-functional teams
Full Job Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is seeking Data Center Technicians as part of our Work Based Learning Program (WBLP). This trainee position requires the successful candidate report to a site location. Amazon has multiple WBLP trainee openings between April and June 2026. Trainees will participate in our 12-month work and training program in our Ohio facilities. Physical Requirements (reasonable accommodations available): • Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds • Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed • Working in cramped and/or elevated and/or noisy environments • Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day • Ascending and descending ladders, stairs, and gangways safely and without limitation • Tolerance for working in non-climate-controlled environments with temperature fluctuations. NOTE: Amazon
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