Amazon Data Services, Inc.
Technology
WorkBasedLearningProgramDataCenterOperationsTechnician
Neural analysis suggests this role is
optimal for Entry candidates.
“Work Based Learning Program Data Center Operations Technician at Amazon Data Services, Inc.. Skills: Data center operations, Hardware troubleshooting. Perform server rack installations. Perform hardware break-fix”
What You'll Achieve.
Provide seemingly infinite capacity at the lowest possible cost; Deliver highest standards for safety and security
Industry & Context.
Root cause analysis; Troubleshooting
Physical Requirements, Lift and/or move up to 40 pounds, Group lifts for 41+ pounds, Work in environment that operates 24/7, Participate in primary responder rotation, Provide after-hours support, Work in cramped environments, Work in elevated environments, Work in noisy environments, Bending, lifting, stretching, reaching, Standing and walking for up to 8+ hours, Ascending and descending ladders, Ascending and descending stairs, Ascending and descending gangways, Work in non-climate-controlled environments, Tolerance for temperature fluctuations, Shift rotations, On-call duties, Traveling within regional work area, Reliable personal vehicle, Valid driver’s license
What They're Looking For.
Must Have
High school or equivalent diploma, 18 years of age or older, Willingness to participate in shift rotations, Work authorization without employer intervention
Nice to Have
Knowledge of computer hardware components, Knowledge of operating systems, Experience with Microsoft Office products, Experience managing work and priorities through a ticketing system, Coordination with Manager, STEM classes or vocational course curriculum education, English-language communication skills, both written and verbal
What You'll Do.
Perform server rack installations
Perform hardware break-fix
Troubleshoot network issues
Respond to operational incidents
Escalate to senior technicians and management
Serve as a contact point for stakeholders
Perform on-call duties
Participate in scheduled maintenance
Participate in change management activities
Contribute to documentation
Contribute to process improvement initiatives
Complete 12-month Work Based Learning Program training curriculum
Take ownership of technical issues
Engage other teams to drive resolution
Solve problems at their root
Understand the broader context
Maintain service level agreements
Implement proactive issue detection
Report operational issues
How You'll Work.
Team & Collaboration
Internal and external stakeholders; Engineers; Software developers; Vendors; Contractors; Cross-functional teams
Full Job Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is seeking Data Center Technicians as part of our Work Based Learning Program (WBLP). This trainee position requires the successful candidate report to a site location. Amazon has multiple WBLP trainee openings between January and March 2026. Trainees will participate in our 12-month work and training program in our Oregon facilities. Physical Requirements (reasonable accommodations available): • Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds • Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed • Working in cramped and/or elevated and/or noisy environments • Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day • Ascending and descending ladders, stairs, and gangways safely and without limitation • Tolerance for working in non-climate-controlled environments with temperature fluctuations. NOTE: A
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