Company
WoodDepartmentManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Wood Department Manager. Skills: Sales management, Customer service, Staff supervision, Operations management. Achieve sales budgets. Provide exceptional shopping experience”
What You'll Achieve.
Achieve sales budgets; Provide an exceptional shopping experience; Ensure store associates provide quality customer service; Ensure store presentation standards are achieved and maintained; Increase the company’s overall market share
Industry & Context.
Analytical skills
Exert 30 – 60 pounds of force occasionally, Exert 20-30 pounds of force frequently, Exert greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects, Use hands and fingers to handle or feel, Frequently stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl, Exposed to a warehouse environment, Exposed to moving vehicles, Available to open and/or close the store
What They're Looking For.
Must Have
Three to five years retail management experience, Proven ability direct operations, Ability to perform in a high volume, highly complex location, Demonstrated proficiency in recruiting, hiring, and training associates, Excellent communication, interpersonal and analytical skills, Ability to exercise independent discretion and judgment in managing a fast-paced environment adapting to change with a sense of urgency, Demonstrated ability to increase the company’s overall market share, Excellent customer service skills, Work well under pressure
Nice to Have
Ability to demonstrate initiative and be a self-starter
What You'll Do.
Achieve sales budgets
Provide exceptional shopping experience
and adhere to P's of retail
Provide quality shopping experience
Ensure store associates provide quality customer service
Strategically merchandize
Utilize company guidelines for merchandising
Ensure store presentation standards are achieved
Guarantee safety and security of customers
Follow guidelines for loss prevention
Follow procedures for risk management
Support seamless customer service focus
Create a friendly environment
Create a helpful environment
Create a knowledgeable environment
Create a quick environment
Work as KCM or Manager on Duty
Conduct weekly competitive shops
Communicate pricing issues
Communicate inventory issues
Analyze business reports
Work all business reports
Maintain accurate inventory
Manage profit and loss
Manage receiving of inventory
Ensure brand standards are met
Ensure operating standards are met
Support brand consistency
Interface with corporate headquarters employees
Ensure maximum scheduling coverage
Review associate performance
Assess associate performance
Train store associates
Develop store associates
Supervise store associates
Define workload of store associates
Monitor associate retention
Monitor associate career development
Communicate improvement efforts
Address unsatisfactory performance
Document unsatisfactory performance
Administer disciplinary action
Administer performance counseling
Ensure compliance to scheduling
Ensure compliance to hiring
Ensure compliance to payroll
Ensure compliance to business planning
Monitor company support systems
Maintain company support systems
Follow company support systems
Perform additional managerial duties
Handle store level human resources issues
Handle store level loss prevention issues
How You'll Work.
Team & Collaboration
Interface with corporate headquarters employees; Communicate pricing and/or inventory issues to the senior team; Assist the Chief Executive Merchant in supporting, modeling, and enhancing seamless customer service focus; Communicate improvement efforts to Chief Executive Merchant; Assist the Chief Executive Merchant in handling store level human resources or loss prevention issues
Communication Scope
Excellent communication skills
Full Job Description
_**Pay Range**_ $23.00 - $41.00 PURPOSE Responsible for achieving sales budgets and providing an exceptional shopping experience to every customer through established company guidelines concerning sales, customer service, and staff training and development. MAJOR RESPONSIBILITIES Customer Service * Drive, teach and adhere to the P’s of retail to include but are not limited to People, Product, Price, Purchasing, Position, Presentation, Promotion and Pro Services * Engage customers and provide a quality shopping experience, and ensure store associates provide quality customer service * Strategically merchandize and utilize the company guidelines to outline merchandising practices. * Ensure store presentation standards are achieved and maintained. Guarantee safety and security of customers and employees by following established guidelines and procedures regarding loss prevention and risk management. * Assist the Chief Executive Merchant in supporting, modeling, and enhancing seamless customer service focus by creating an environment that is friendly, helpful, knowledgeable and quick for customers and co-workers. * Work as KCM or Manager on Duty as required Administrative * Conduct weekly competitive shops. * Communicate pricing and/or inventory issues to the senior team. * Analyze and work all business reports in order to be in the best merchandising, in-stock and pricing position. Reports include but are not limited to the following: Profit Los statements (P&L) Category Performance Report (CPR) Business Analysis Tool Report (BAT) Store Purchase Order Analysis Report (STPOA) Store Price Change Report (STPRC) * Utilize computer and point of sale systems to maintain accurate inventory, cycle counts, and profit and loss management, including shipping and receiving of inventory. * Ensure brand standards and operating standards meet or exceed expectations to support brand consistency. * Interface with corporate headquarters employees. Supervisory * Ensure maximum scheduling
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