Career Team

Workforce Development

WIOAProgramLead

$75–105k ~AI est. Everett, Washington, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Lead candidates.

The Brief

“WIOA Program Lead at Career Team. Skills: Program coordination, Staff leadership, Performance management, Continuous improvement. Coordinate assigned programs. Manage services within programs”

What You'll Achieve.

Meet or exceed performance goals; Impact each performance measure

Industry & Context.

Workforce Development
Problems you'll solve

Problem solving; Data analysis

Eligibility Requirements

100% onsite work, Travel within Snohomish County, Prior approval for travel outside county

What They're Looking For.

Must Have

Bachelor's Degree or equivalent experience, 2-3 years proven management skills, 5 years supervisory or management experience, Valid driver's license, Adequate vehicle insurance coverage

Nice to Have

Knowledge of workforce development program operations, Knowledge of customer service best practices, Knowledge of performance management, Experience in training and coaching/mentoring, Computer skills in MS Excel, Computer skills in Google Sheets, Experience with workforce development contracts/programs

What You'll Do.

Coordinate assigned programs

Manage services within programs

Implement policies and procedures

Analyze workforce activities

Evaluate compliance with policies

Evaluate adherence to contract requirements

Plan quality management model

Implement quality management model

Meet performance goals

Ensure thorough review of case files

Ensure no disallowed costs

Identify community partnerships

Collaborate with other professionals

Maintain partner relationships

Understand performance goals

Establish procedures for staff

Develop teamwork strategies

Maintain teamwork strategies

Address needs for staff training

Direct work activity of career advisors

Control work activity of career advisors

Supervise work activity of career advisors

Deliver timely coaching

Conduct employee evaluations

Model customer service behaviors

Approach tasks with solutions-oriented mindset

Approach tasks with responsive mindset

Author monthly reports

Author quarterly reports

Perform other duties as needed

How You'll Work.

Team & Collaboration

Work with other professionals; Develop teamwork strategies; Lead team meetings

Communication Scope

Written communication; Oral communication

Process & Methodology

Project management

Full Job Description

Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here. TITLE: WIOA Program Lead REPORTS TO: Project Director LOCATION: Snohomish County, WA EMPLOYMENT TYPE: Full-Time, Non-Exempt Employee Career Team is looking to hire a WIOA Program Lead who will be responsible for all coordination of assigned programs and management of services within those programs. Responsible for the implementation of Policies and Procedures. Manage and conduct analysis of workforce activities to evaluate compliance with policies and procedures and adherence to contract requirements. This role will be performed under the Project Director. Your Impact on Career Team’s Success: Responsible for the planning and implementation of a quality management model for continuous improvement and customer satisfaction Manage and lead program staff to meet or exceed performance goals, including ensuring that staff members perform thorough, accurate review of all case files, that staff have no disallowed costs with eligibility Ensures appropriate action is followed to correct deficiencies Identify community partnerships, collaborate with other professionals and maintain partner relationships Strong business acumen Evaluates and understands all performance goals at the beginning of each program year to effectively impact each performance measure, establishes procedures to ensure all staff are following all prescribed strategies to impact the performance measures Develops and maintains effective teamwork strate

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