Career Team
Workforce Development
WIOAProgramLead
Neural analysis suggests this role is
optimal for Lead candidates.
“WIOA Program Lead at Career Team. Skills: Program coordination, Staff leadership, Performance management, Continuous improvement. Coordinate assigned programs. Manage services within programs”
What You'll Achieve.
Meet or exceed performance goals; Impact each performance measure
Industry & Context.
Problem solving; Data analysis
100% onsite work, Travel within Snohomish County, Prior approval for travel outside county
What They're Looking For.
Must Have
Bachelor's Degree or equivalent experience, 2-3 years proven management skills, 5 years supervisory or management experience, Valid driver's license, Adequate vehicle insurance coverage
Nice to Have
Knowledge of workforce development program operations, Knowledge of customer service best practices, Knowledge of performance management, Experience in training and coaching/mentoring, Computer skills in MS Excel, Computer skills in Google Sheets, Experience with workforce development contracts/programs
What You'll Do.
Coordinate assigned programs
Manage services within programs
Implement policies and procedures
Analyze workforce activities
Evaluate compliance with policies
Evaluate adherence to contract requirements
Plan quality management model
Implement quality management model
Meet performance goals
Ensure thorough review of case files
Ensure no disallowed costs
Identify community partnerships
Collaborate with other professionals
Maintain partner relationships
Understand performance goals
Establish procedures for staff
Develop teamwork strategies
Maintain teamwork strategies
Address needs for staff training
Direct work activity of career advisors
Control work activity of career advisors
Supervise work activity of career advisors
Deliver timely coaching
Conduct employee evaluations
Model customer service behaviors
Approach tasks with solutions-oriented mindset
Approach tasks with responsive mindset
Author monthly reports
Author quarterly reports
Perform other duties as needed
How You'll Work.
Team & Collaboration
Work with other professionals; Develop teamwork strategies; Lead team meetings
Communication Scope
Written communication; Oral communication
Process & Methodology
Project management
Full Job Description
Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here. TITLE: WIOA Program Lead REPORTS TO: Project Director LOCATION: Snohomish County, WA EMPLOYMENT TYPE: Full-Time, Non-Exempt Employee Career Team is looking to hire a WIOA Program Lead who will be responsible for all coordination of assigned programs and management of services within those programs. Responsible for the implementation of Policies and Procedures. Manage and conduct analysis of workforce activities to evaluate compliance with policies and procedures and adherence to contract requirements. This role will be performed under the Project Director. Your Impact on Career Team’s Success: Responsible for the planning and implementation of a quality management model for continuous improvement and customer satisfaction Manage and lead program staff to meet or exceed performance goals, including ensuring that staff members perform thorough, accurate review of all case files, that staff have no disallowed costs with eligibility Ensures appropriate action is followed to correct deficiencies Identify community partnerships, collaborate with other professionals and maintain partner relationships Strong business acumen Evaluates and understands all performance goals at the beginning of each program year to effectively impact each performance measure, establishes procedures to ensure all staff are following all prescribed strategies to impact the performance measures Develops and maintains effective teamwork strate
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