Hy-Vee
Wine&SpiritsDepartmentManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Wine & Spirits Department Manager at Hy-Vee. Skills: Customer service, Employee relations, Profitability, Product knowledge, Inventory management. Sets the department standards for customer service, employee relations, cleanliness, professional appearance and overall profitability.. Coordinates the delivery of the freshest and best quality product at a competitive retail price.”
What You'll Achieve.
Sets the department standards for customer service, employee relations, cleanliness, professional appearance and overall profitability.; Coordinates the delivery of the freshest and best quality product at a competitive retail price.
Industry & Context.
Must have the ability to solve practical variety of variables with limited interpret instructions.
Must be physically able to exert up to 100 pounds of force (shared team lifting) exert up to 50 pounds of force and exert up to 10 pounds of force constantly to move objects., Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision., Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions., This position is frequently exposed to temperature extremes and dampness., There is possible equipment movement hazards, electrical shock, and exposure to cleaning chemicals and solvents., This is a fast paced work environment., Employment is contingent upon the successful completion of a pre employment drug screen.
What They're Looking For.
Must Have
Over one year of related work experience
What You'll Do.
Sets the department standards for customer service
professional appearance and overall profitability.
Coordinates the delivery of the freshest and best quality product at a competitive retail price.
Maintains a positive creates an atmosphere of friendliness and fun through flexibility and teamwork.
Generates a friendly atmosphere by encouraging employees to greet and speak to providing prompt
and efficient service to customers and sets a good example.
Smiles and greets customers in a friendly manner
whether the encounter takes place in the employee’s designated department or elsewhere in the store.
Makes an effort to learn customers’ names and to address them by name whenever possible.
Assists customer by: Escorting them to the products they’re looking for
Securing products that are out of reach
loading or unloading heavy items
Making note of and passing along customer suggestions or requests
Performing other tasks in every way possible to enhance the shopping experience.
Answers the telephone promptly and provides friendly
helpful service to customers who call.
and evaluates all department employees.
Determines department goals with store director.
Determines weekly work schedule and establishes a daily work plan for the department.
Inspects signage and displays for quality and quantity of merchandise and orders product for replenishment.
Stays current on trends in each product category
and educates customers by offering suggestions
Makes informational materials on products available for customer use.
Communicates with employees regarding sales and ideas.
Handles and satisfies customer issues.
Figures retail pricing and ensures correct pricing.
and oversees department bookkeeping procedures.
Operates cash register accurately and scans product
(where applicable) and reports improper cash levels in cash drawer.
Analyzes weekly and monthly sales and trends and compares to actuals
prepares ad projections
Conducts inventory of the department.
and determines pre-orders.
Ensures proper temperatures and storage procedures are maintained to guarantee freshness and control shrink of product.
Understands and troubleshoots equipment and ensures maintenance is performed.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.
Ensures pricing is competitive in the market area.
Attends meetings and seminars and participates in continuing education.
Fills displays and works in the sales area.
Receives and checks in delivered merchandise and places in appropriate storage area.
Performs departmental duties as needed.
Assists in other areas of store as needed.
Performs other job related duties and special projects as required.
How You'll Work.
Team & Collaboration
Maintains a positive creates an atmosphere of friendliness and fun through flexibility and teamwork.; Generates a friendly atmosphere by encouraging employees to greet and speak to providing prompt, courteous, and efficient service to customers and sets a good example.; Communicates with employees regarding sales and ideas.; Instructs, assigns, reviews and plans work of others.; Maintains standards, coordinates activities, allocates personnel, acts on employee problems, and selects new employees.
Communication Scope
Answers the telephone promptly and provides friendly, helpful service to customers who call.; Communicates with employees regarding sales and ideas.
Process & Methodology
Determines weekly work schedule and establishes a daily work plan for the department., Plans displays, promotions, and determines pre-orders.
Full Job Description
Additional Considerations (if any): **-** **At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.** **Job Description:** **Job Title:** Wine & Spirits Department Manager **Department:** Wine & Spirits **FLSA** : Non-Exempt ** _General Function_** : Sets the department standards for customer service, employee relations, cleanliness, professional appearance and overall profitability. Coordinates the delivery of the freshest and best quality product at a competitive retail price. **_Core Competencies_** * Partnerships * Growth mindset * Results oriented * Customer focused * Professionalism ** _Reporting Relations:_** Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of; Perishables, Store Operations, and Health Wellness Home Positions that Report to you: Wine and Spirits Department Employees ** _Primary Duties and Responsibilities:_** * Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork. * Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example. * Sets the department standards for customer service, employee relations, cleanliness, professional appearance and overall profitability. * Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store. * Makes an effort to learn customers’ names and to address them by name whenever possible. * Assists customer by: (examples include, Escorting them to the products they’re looking for, Securing products that are out of reach, loading or unloading heavy items, Making note of and passing along customer suggestions or requests , Performing other tasks in every way possible to e
Applying for this Wine & Spirits Department Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Hy-Vee?
Real rants from real employees. Read before you apply.