Hy-Vee
Wine&SpiritsClerk
Neural analysis suggests this role is
optimal for Entry candidates.
“Wine & Spirits Clerk at Hy-Vee. Skills: Customer service, Product knowledge. Provides prompt, efficient and friendly customer service.. Educates customers about products.”
Industry & Context.
Night & Weekend Shifts Required, Exposure to dirt, cleaning solvents and equipment movement hazards., Exposure to temperature extremes and dampness., Fast paced work environment with significant pressure., Successful completion of a pre employment drug screen.
What They're Looking For.
Must Have
Ability to carry out detailed but uninvolved written or verbal deal with a few concrete variables., Ability to do simple addition and copying figures, counting and recording., Ability to understand and follow verbal or demonstrated write identifying request supplies orally or in writing., Ability to exert up to 50 pounds of force exert up to 20 pounds of force and exert up to 10 pounds of force constantly to move objects., Vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision., Ability to perform climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions., Understanding and following local, state, and company policies on sales of tobacco and liquor.
What You'll Do.
efficient and friendly customer service.
Educates customers about products.
and replenishes merchandise and ensures highest quality standards are met.
and may review invoices.
Maintains displays in the department and throughout the store.
Removes trash in a timely manner.
Ensures the work area is always clean and neat.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Reports to work when scheduled and on time.
Orders product at supervisor’s request.
Assists with inventory as requested.
Builds displays as needed.
Assists in other areas of store as needed.
How You'll Work.
Team & Collaboration
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
Communication Scope
Answering the telephone promptly and providing friendly, helpful service to customers who call.
Full Job Description
**Additional Considerations (if any):** Night & Weekend Shifts Required **-** **At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.** **Job Description:** **Job Title:** Wine & Spirits Clerk **Department:** Wine & Spirits **FLSA:** Non-Exempt ** _General Function:_** Provides prompt, efficient and friendly customer service. Educates customers about products. Rotates, faces, and replenishes merchandise and ensures highest quality standards are met. **_Core Competencies_** * Partnerships * Growth mindset * Results oriented * Customer focused * Professionalism ** _Reporting Relations:_** Accountable and Reports to: District Store Director, Store Manager, Assistant Manager of; Perishables, Store Operations, and Health Wellness Home; Wine & Spirits Department Manager Positions that Report to you: None ** _Primary Duties and Responsibilities:_** * Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. * Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store. * Makes an effort to learn customers’ names and to address them by name whenever possible. * Assists customers by: (examples include) * escorting them to the products they’re looking for * securing products that are out of reach * loading or unloading heavy items * making note of and passing along customer suggestions or requests * performing other tasks in every way possible to enhance the shopping experience. * Answers the telephone promptly and provides friendly, helpful service to customers who call. * Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. * Educates customers about pro
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