WineMerchant

Wine Merchant | Dan Murphy's Mittagong | Share your passion A good story always starts with a touch of experience, curiosity and imagination. This is paramount to what we look for in our wine merchant teams. As one of our knowledgeable story-tellers you will play a critical role in customer discovery, and provide a concierge-style end to end experience. This role offers lifestyle friendly hours and a real opportunity for connection, with both our customers and store team. So, if you’re thinking that everything happens for a Riesling, we think you should keep reading. The SALARY: From $74,400 + wine education allowance + superannuation The ROLE: * Create a distinctive customer experience by actively sharing your passion for wine and investing time into every customer moment * Produce powerful tasting events which inspire your customers to engage with and learn about our products * Build rapport by taking our customers on a tailored journey of discovery, centred around education on product and loyalty benefits * Collaborate with store leaders to achieve sales targets and KPIs, always exhibiting a continuous improvement mindset * Advocate for education and empower store team members with knowledge sharing and product coaching The YOU: * YOU have previous experience in a customer facing role and a track record of creating memorable customer experiences * YOU are a wealth of knowledge in the world of wine and are driven to continue your learning journey and support others in their discovery * YOU are an imaginative storyteller and all of your interactions exude enthusiasm and authenticity * YOU have successfully completed WSET Level 2 or equivalent industry experience * YOU are available to work in peak customer hours * YOU are connected to the wine community and take pride in representing yourself and your business at industry days and events How we take care of our PEOPLE: An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH p