USSTRATCOM
IT Infrastructure and Operations
WindowsDesktopAdministrator
Neural analysis suggests this role is
optimal for Mid candidates.
“Windows Desktop Administrator at USSTRATCOM. Skills: Windows Desktop Administrator, System Administration, Technical Support. Manage the operation, configuration, and maintenance of virtual machines and their management consoles. Provides multi-disciplinary support for mission system services, including life cycle management, engineering, integration, and sustainment of required systems and assured connectivity across geographically separated locations”
Industry & Context.
Proficiency in troubleshooting and problem-solving; Diagnose technical problems; escalate unresolved issues; suggest potential alternative courses of action
Top Secret Clearance, SCI eligibility, US Citizenship Required, shift work, 24X7 coverage and support, emergency situations with after-hours support
What They're Looking For.
Must Have
3 + years of related experience, Technical Training, Certification(s) or BSA, 3+ years of experience, Proficiency in troubleshooting and problem-solving, Aptitude and initiative to learn existing and new technical concepts, Ability to respond to emergency situations with after-hours support, Knowledgeable of DISA STIG requirements for Windows based workstations, Security Clearance Level: Top Secret with SCI eligibility, US Citizenship Required: Yes, Top Secret Clearance Level Must Currently Possess, Top Secret/SCI Clearance Level Must Be Able to Obtain
Nice to Have
ITIL 4 Foundation within 9 months of hire, Security+ or Cloud+ or SSCP within 6 months of hire
What You'll Do.
and maintenance of virtual machines and their management consoles
Provides multi-disciplinary support for mission system services
including life cycle management
and sustainment of required systems and assured connectivity across geographically separated locations
Verify system performance after hardware and software installation
Manage product/service issue resolution and upgrades
Handle the administration and support of print services
Diagnose technical problems
escalate unresolved issues according to established procedures
and suggest potential alternative courses of action
Enhance and maintain training & planning documentation and validates recovery capabilities through periodic testing
including targeted recovery tests that are conducted throughout the year.
Develops and maintains technical documentation
system specifications
service level agreement compliance
and quality control information
Performs shift work as required to ensure 24X7 coverage and support
How You'll Work.
Team & Collaboration
Collaborate effectively with team members
Communication Scope
friendly, efficient and professional customer service
Full Job Description
**_Type of Requisition:_** Regular _**Clearance Level Must Currently Possess:**_ Top Secret _**Clearance Level Must Be Able to Obtain:**_ Top Secret/SCI ** _Public Trust/Other Required:_** None _**Job Family:**_ IT Infrastructure and Operations ** _Job Qualifications:_** **Skills:** Critical Systems, System Administration, Technical Support **Certifications:** None **Experience:** 3 + years of related experience **US Citizenship Required:** Yes _**Job Description:**_ USSTRATCOM is a Command is responsible for strategic deterrence, nuclear operations, and enterprise IT services essential to national security. It supports Nuclear Command, Control, and Communications (NC3), Joint Electromagnetic Spectrum Operations (JEMSO), Global Strike, and Missile Threat Assessments, working closely with other Combatant Commands, Services, and defense agencies. Contract personnel will provide key components to ensure mission success and the safety of the U.S. and its allies by providing 24/7 IT & AV services and network support for NIPRNet, SIPRNet, JWICS, and SAP/SAR environments. **HOW A WINDOWS DESKTOP ADMINISTRATOR WILL MAKE AN IMPACT:** * Manage the operation, configuration, and maintenance of virtual machines and their management consoles (Teradici, Wyse Management Suite (WMS), 10Zig Management Console) * Provides multi-disciplinary support for mission system services, including life cycle management, engineering, integration, and sustainment of required systems and assured connectivity across geographically separated locations * Verify system performance after hardware and software installation * Manage product/service issue resolution and upgrades * Handle the administration and support of print services * Diagnose technical problems, escalate unresolved issues according to established procedures, and suggest potential alternative courses of action * Enhance and maintain training & planning documentation and validates recovery capabilities through periodic testing, including
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