Important IT company
Technology
WindowsApplicationSupport
Neural analysis suggests this role is
optimal for experienced candidates.
“Windows Application Support at Important IT company. Skills: Application Support, Windows environments. Provide support for applications. Monitor application incidents”
Industry & Context.
Troubleshooting; Root cause analysis
Valid INE, Valid CURP, Valid NSS, Valid RFC
What They're Looking For.
Must Have
Experience with PowerShell scripting, Hands-on experience in Windows environments, Knowledge of Application Support, Knowledge of Application Environment, Basic to intermediate Project Management skills, Experience troubleshooting application issues, Experience troubleshooting system-related issues, Advanced conversational English, Advanced conversational Spanish
Nice to Have
Windows Application Support
What You'll Do.
Provide support for applications
Monitor application incidents
Troubleshoot application incidents
Resolve application incidents
Create PowerShell scripts
Maintain PowerShell scripts
Coordinate with infrastructure teams
Coordinate with development teams
Coordinate with support teams
Perform root cause analysis
Ensure timely issue resolution
Support application deployments
Support application upgrades
Support application maintenance
Maintain technical documentation
Maintain operational procedures
Communicate with stakeholders
Communicate with users
How You'll Work.
Team & Collaboration
Infrastructure teams; Development teams; Support teams
Communication Scope
Verbal communication; Written communication
Process & Methodology
Project Management
Full Job Description
Important IT company At the Latin American level, growth requires: Windows Application Support, (preferent) Mandatory Skills * Strong experience with PowerShell scripting * Hands-on experience in Windows environments * Knowledge of Application Support / Application Environment * Good verbal and written communication skills * Basic to intermediate Project Management (PM) skills * Experience troubleshooting application and system-related issues Key responsabilities * Provide support for applications hosted in Windows environments * Monitor, troubleshoot, and resolve application-related incidents * Create and maintain PowerShell scripts for automation and operational tasks * Coordinate with infrastructure, development, and support teams * Perform root cause analysis and ensure timely issue resolution * Support application deployments, upgrades, and maintenance activities * Maintain technical documentation and operational procedures * Communicate effectively with stakeholders and users regarding incidents and updates ADVANCED CONVERSATIONAL ENGLISH AND SPANISH ESSENTIAL(Will be evaluated). If you are a foreingner residing in Mexico, you must have a valid INE, CURP, NSS and RFC. Job type : Remote. Location : Mexico Salary : $76,000 gross Benefits : Excellent superior benefits.
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