WHSManager

## Company: Mercer ## ## Description: **WHS Manager** **We are seeking a talented individual to join our Pacific People Function team at Marsh Pacific. This role will be based in Melbourne or Sydney. This is a hybrid role that has a requirement of working at least three days a week in the office.** **We will count on you to:** * Manage the claims lifecycle for work-related and non-work-related injuries, including oversight of injury management and return-to-work (RTW) plans, and timely case closure. * Lead salary continuance/income protection and rehabilitation coordination in conjunction with MMB team members. Provide coaching to People Managers, * Partner with HR Managers, WHS colleagues and MMB/SCI teams to provide practical HRS advice, ensure payments and policy instructions are actioned, and escalate complex or high-cost matters appropriately. * Maintain accurate case records and oversee operational reporting, support audits, policy updates and risk reviews, and deliver training/coaching to managers on RTW, benefits and WHS framework implementation. * Support Health and safety and wellbeing programs of work. **What you need to have:** * Demonstrated experience managing end-to-end workers’ compensation and injury management claims, including development and oversight of RTW plans and coordination with rehabilitation providers. * Strong knowledge of state/territory workers’ compensation and RTW legislation and insurer requirements (Australia and New Zealand experience highly valued). * Proven stakeholder management and coaching skills with People Managers, WHS teams, insurers, medical providers and external vendors. * Proficiency with case management systems and HRIS, strong analytical and reporting capability, and excellent prioritisation and decision-making skills. **What makes you stand out:** * Tertiary qualification or diploma in a related field and completion of workers’ compensation/rehabilitation or injury management training (Certificate IV in WHS desira