WestIFMLead

**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Transform at JLL as a regional **IFM Lead** on a global client account in our consumer goods and services vertical! Our client is the world's largest advertising and communications holding company. This regional would encompass their western north America hubs. Location: Kansas City, MO 64116, Chicago, IL 60607, or Detroit, MI 48226 Work Schedule: Onsite, Monday-Friday 8:30 AM to 5:30 PM Travel requirements: 25% travel required to client sites in region Reports to: Account Director Estimated base salary for this position is: $123,000 - $150,700 **What this job involves** : As the FM Operations Lead – Workplace Services for a client account in our consumer goods and services vertical, you will serve as a senior subject matter expert, responsible for driving operational excellence, legislative compliance, and innovation across a portfolio of creative campuses. In this senior professional role, you will leverage your in-depth technical knowledge to act as the primary operational advisor, guiding and mentoring site-based teams to successfully implement the new global Target Operating Model (TOM). You will work independently to solve complex operational challenges, ensure the application of Industry Best Practice, and deliver a wide range of activities that ensure exceptional customer experience. **What your day-to-day will look like:** * Act as the senior operational subject matter expert for a portfolio of campus