Doctolib
Healthcare
Werkstudent:inCustomerSuccess(x/f/m)
“Werkstudent:in Customer Success (x/f/m) at Doctolib. Skills: Customer Success, Customer Journey, Customer relationships. Coordinate internal tasks. Distribute incoming requests”
Industry & Context.
Solution-oriented work
What They're Looking For.
Must Have
Immatriculated in full-time higher education
Nice to Have
Previous customer support experience, Previous sales experience, Experience in SaaS company, Experience in healthcare sector
What You'll Do.
Coordinate internal tasks
Distribute incoming requests
Ensure information flow
Contact customers in writing
Contact customers by phone
Process customer inquiries
Accompany structural changes
Inform about product updates
Inform about additional offers
Support team with administrative processes
Support team lead with administrative processes
Ensure smooth daily operations
Actively participate in projects
Support internal process optimization
Support documentation
Prepare learning content
How You'll Work.
Team & Collaboration
Work with customers; Work with team
Communication Scope
Written communication; Verbal communication
Applying for this Werkstudent:in Customer Success (x/f/m) role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Ashby
- Ashby is a fast modern ATS — most applications take under 3 minutes.
- The resume parser is strong; verify parsed experience dates and job titles.
- Custom screening questions are often scored algorithmically — answer completely.
- Location field affects geo-based screening; use your actual metro area.
ANONYMOUS · UNFILTERED
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