Four Seasons
Hospitality
WelcomeAgent(Seasonal)
“Welcome Agent (Seasonal) at Four Seasons. Skills: Guest relations, Customer service. Build and maintain a good relationship with our hotel guests, as well as our hotel external guests.. Anticipate guests’ needs, respond promptly and acknowledge all guests by names whenever possible, however busy and whatever time of day.”
Industry & Context.
All applicants must possess the legal right to work in Greece.
What They're Looking For.
Must Have
High School Dimploma or Bachelor’s Degree, Very good verbal communication skills in English
Nice to Have
Proficiency in Greek, Previous experience in a similar role
What You'll Do.
Build and maintain a good relationship with our hotel guests
as well as our hotel external guests.
Anticipate guests’ needs
respond promptly and acknowledge all guests by names whenever possible
however busy and whatever time of day.
Liaise with the Front Desk & Guest Services team to provide excellent arrival and departure experience for guests who request or are arranged for receiving curb side check-in
mobile check in and VIP check-in.
Greet arriving guests/visitors; provide guidance and inform Guest Services via HotSOS for room arrival guests.
Bid farewell to departing guests/visitors and invite them to return.
Cooperate with the Security team at the gate
to reassure the quality service of guests and the property’s safety.
How You'll Work.
Team & Collaboration
Liaise with the Front Desk & Guest Services team; Cooperate with the Security team
Communication Scope
Very good verbal communication skills in English; Proficiency in Greek
Applying for this Welcome Agent (Seasonal) role?
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