DocGo
WeekendNightDispatcher
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Weekend Night Dispatcher at DocGo. Skills: dispatch, customer service, communication. Coordinate the work and activities of EMTs and Paramedics. Receive, prioritize, and dispatch calls in CAD system”
What They're Looking For.
Must Have
Ability to type 30+ words per minute, experience in data entry, Proficient in English (oral and written)
Nice to Have
Proven experience as a dispatcher in a relevant field, EMS/Clinical background, Tech-savvy with knowledge of computer aided dispatch software (CAD)
What You'll Do.
Coordinate the work and activities of EMTs and Paramedics
and dispatch calls in CAD system
Gather and verify billing information
Dispatch ambulances to scheduled runs
Intake a large call volume and triage
Perform other duties as required/assigned
How You'll Work.
Team & Collaboration
dealing with patients, co-workers, supervisors and/or the public; coordination with medical facilities
Communication Scope
Excellent verbal communication skills; Active listener with excellent communication skills
Full Job Description
**Title:** Weekend Night Dispatcher **Location:** Madison, Wisconsin **Hourly Rate : **$25 - $28 per hour **Employment Type:** Full Time **Full-Time Benefits:** Medical, Dental, and Vision (with company contribution), Paid Time Off (PTO), 401K, and Weekly Pay. **About****Ryan Brothers Ambulance****by DocGo: ** DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated **Ryan Brothers Ambulance** medical transport services, DocGo is bridging the gap between physical and virtual care. **Responsibilities** : * Coordinate the work and activities of EMTs and Paramedics. * Conduct yourself in a courteous, helpful, and professional manner at all times when dealing with patients, co-workers, supervisors and/or the public * Receive, prioritize, and dispatch calls in CAD system * Provide top tier customer service to medical facilities, the public, and our employees * Gather and verify billing information including full patient demographics, insurance information, eligibility, and authorization required by insurance, medical necessity, and payers * Maintain professional demeanor in office and while on the phone with customers * Dispatch ambulances to scheduled runs to ensure appropriate medical leve
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