DocGo

WeekendNightDispatcher

$0–0k Madison, Wisconsin, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Weekend Night Dispatcher at DocGo. Skills: dispatch, customer service, communication. Coordinate the work and activities of EMTs and Paramedics. Receive, prioritize, and dispatch calls in CAD system”

What They're Looking For.

Must Have

Ability to type 30+ words per minute, experience in data entry, Proficient in English (oral and written)

Nice to Have

Proven experience as a dispatcher in a relevant field, EMS/Clinical background, Tech-savvy with knowledge of computer aided dispatch software (CAD)

What You'll Do.

Coordinate the work and activities of EMTs and Paramedics

and dispatch calls in CAD system

Gather and verify billing information

Dispatch ambulances to scheduled runs

Intake a large call volume and triage

Perform other duties as required/assigned

How You'll Work.

Team & Collaboration

dealing with patients, co-workers, supervisors and/or the public; coordination with medical facilities

Communication Scope

Excellent verbal communication skills; Active listener with excellent communication skills

Full Job Description

**Title:** Weekend Night Dispatcher **Location:** Madison, Wisconsin **Hourly Rate : **$25 - $28 per hour **Employment Type:** Full Time **Full-Time Benefits:** Medical, Dental, and Vision (with company contribution), Paid Time Off (PTO), 401K, and Weekly Pay. **About****Ryan Brothers Ambulance****by DocGo: ** DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated **Ryan Brothers Ambulance** medical transport services, DocGo is bridging the gap between physical and virtual care. **Responsibilities** : * Coordinate the work and activities of EMTs and Paramedics. * Conduct yourself in a courteous, helpful, and professional manner at all times when dealing with patients, co-workers, supervisors and/or the public * Receive, prioritize, and dispatch calls in CAD system * Provide top tier customer service to medical facilities, the public, and our employees * Gather and verify billing information including full patient demographics, insurance information, eligibility, and authorization required by insurance, medical necessity, and payers * Maintain professional demeanor in office and while on the phone with customers * Dispatch ambulances to scheduled runs to ensure appropriate medical leve

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