WebContentManager

At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow’s energy challenges while learning new skills and growing your career. ERCOT is committed to fostering inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We know that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. An inclusive and diverse workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future. JOB SUMMARY The Web Content Manager provides a broad range of support to the market and the organization across ERCOT's digital presence. This includes ERCOT.com and other ERCOT websites, the ERCOT mobile app, and social media channels such as X and Facebook, supporting the communication of information to the market and the public. This role performs operational analysis and support of ERCOT online content distribution, establishes and maintains content ownership and content management processes per best practices, and creates and consistently improves upon workflow for site content. The Web Content Manager also analyzes site data and traffic to maximize the online impact of all initiatives. JOB DUTIES * Independently manages web content publication cycles including scheduling, review, and sign-off coordination * Contributes to business and project implementation supporting the further development of ERCOT's websites * Conducts content audits and reviews of artifacts, translating findings into actionable recommendations * Establishes and enforces content aging standards in compliance with Records Man