Agile Defense
Cyber Defense
WatchTeamAnalyst
Neural analysis suggests this role is
optimal for Mid candidates.
“Watch Team Analyst at Agile Defense. Skills: Watch Team analysis, Incident response, ITSM tools. Monitor, detect, and take immediate action on events. Identify problems and take appropriate actions”
What You'll Achieve.
ensure mission readiness
Industry & Context.
analytical and problem-solving skills
24x7x365 real-time analysis of events and incidents, Ability to work in a high-pressure, 24x7x365 shift-based environment, General office environment, Work is generally sedentary, standing and walking for up to 10% of the time, Contractor site with 0-10% travel possible, Possible off-hours work to support releases and outages, 10 lbs. maximum lifting, occasional lift/carry of small articles, Continually required to utilize hand and finger dexterity, Occasionally required to climb, balance, bend, stoop, kneel or crawl, Continually required to talk or hear, Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard
What They're Looking For.
Must Have
IAM Level (CAP, CND, Cloud+, GSLC, or Security+ CE, HCISPP), At least 3 years of demonstrated experience working on an operations staff, assisting the Watch Team Lead in gathering information, tracking incidents, and assisting with reports as required, Background in IT business processes and cyber incident response, 3 Years related Watch Analyst experience, Proficiency with ITSM tools such as BMC Remedy, SharePoint, and event management systems, Knowledge of troubleshooting methodologies for networking, servers, and applications, Ability to work in a high-pressure, 24x7x365 shift-based environment, analytical and problem-solving skills, Good communication and interpersonal skills, Ability to follow policies and procedures
Nice to Have
Familiarity with ITIL v4 framework, Experience working directly with military leadership in an operational capacity, Experience with Remedy ticketing system
What You'll Do.
and take immediate action on events
Identify problems and take appropriate actions
Create formal reports and assign work requests
Collect and analyze events and incidents
Advise the Operations Officer on business processes
and file all information
Assist in the creation and distribution of Situation Reports
Create a Daily Turnover Log entry
Serve as an action officer
Organize all client data
Filer information quickly and easily
Provide Watch Team reports
Provide Executive level Watch Team briefings
How You'll Work.
Team & Collaboration
Serve as a team consultant to the Operations Watch Officer; assisting the Watch Team Lead in gathering information, tracking incidents, and assisting with reports
Communication Scope
Good communication and interpersonal skills
Full Job Description
## Description About Agile Defense At Agile Defense we know that action defines the outcome and new challenges require new solutions. That’s why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next. Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility—leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation’s vital interests. ## Job Description As a member of the Operations Watch Team, this role provides 24x7x365 real-time analysis of events and incidents on the Clients’ Enterprise Network. The position serves as a team consultant to the Operations Watch Officer, using IT service management tools to monitor, detect, and take immediate action on network events to ensure mission readiness.The Candidate shall use Event Management Tools, BMC Remedy, SharePoint, and Service Operations tools to perform this task. The candidate will be expected to perform troubleshooting to support networking, servers, and applications incident support. The candidate will be expected to create Daily Turnover Logs entry in accordance with SOPs. JOB DUTIES AND RESPONSIBILITIES Monitor, detect, and take immediate action on events and incidents as they occur on the network. Identify problems and take appropriate actions based on Operations Watch Team operating procedures. Create formal reports and assign work requests to the proper group. Collect and analyze events and incidents from multiple sources, correlating information between IT management tools. Advise the Operations Officer on the best business processes to achieve desired results. Manage, track, and file all information that the Client receives and produces. Assist in the creation and distribution of on-demand Situation Reports. Create a Daily Turnover Log entry in accordance with Watch SOPs.
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