MSX International

automotive

WarrantySpecialist

$275–425k ~AI est. Mbombela, Mpumalanga, South Africa FULL TIME
The Brief

“Warranty Specialist at MSX International. Skills: Warranty claims, Automotive industry, OEM specifications. Perform research on warranties concerns. Prepare customize warranty papers”

Industry & Context.

automotive
Problems you'll solve

Warranty research; Warranty claim resubmission

What They're Looking For.

Must Have

3-5 years experience automotive industry, Work experience Service Advisor, Work experience Warranty Clerk, Technical background motor industry

Nice to Have

DMS experience (Automate, Evolve, ADP/kerridge), Ford Experience

What You'll Do.

Perform research on warranties concerns

Prepare customize warranty papers

Review all warranty claims

Administer warranty claims

Submit warranty claims for approval

Monitor repair order completion for authorization

Monitor customer inquiries on warranty issues

Communicate warranty programs to aftersales staff

Ensure compliance to warranty specifications

Evaluate databases for warranty claims

Complete data entry for warranty claims

Manage warranty claim submission

Resubmit claims if required

Ensure appropriate action is completed

Prepare documents for warranty audits

Manage warranty parts store

Maintain records of customer details

Maintain records of warrantor references

How You'll Work.

Communication Scope

Warranty program communication

Free ATS check

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