Waterworks
Logistics and Distribution
WarehouseSupervisor
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“Warehouse Supervisor at Waterworks. Skills: Warehouse Management, Logistics, Inventory Control, ERP Data Integrity. Oversee receipt of incoming goods. Develop and maintain organized bin/location system”
What You'll Achieve.
99%+ inventory accuracy; maintain global inventory visibility; ensure timely departures; resolve 'last mile' delivery exceptions; maintain real-time accuracy in Infor M3; Monitor warehouse performance metrics
Industry & Context.
Ability to operate warehouse equipment (forklifts/pallet jacks), lift up to 25kg, Required travel up to 10% of the time (US and or other EU locations)
What They're Looking For.
Must Have
3+ years in warehouse operations, working knowledge of Microsoft Office and specifically Excel, Familiarity with EU shipping regulations, customs and carrier networks, Ability to operate warehouse equipment (forklifts/pallet jacks), lift up to 25kg, Fluency in Portuguese, professional proficiency in English
Nice to Have
experience in Infor M3 or a similar ERP (SAP, Oracle)
What You'll Do.
Oversee receipt of incoming goods
Develop and maintain organized bin/location system
Ensure stock is put away and received
Manage daily pick-and-pack process
Generate shipping labels and documentation
Coordinate with carriers
Execute Cycle Counting program
Process client returns
Identify and report production defects
Maintain real-time accuracy in Infor M3
Monitor warehouse performance metrics
How You'll Work.
Team & Collaboration
Partner For Perfection: Collaborate with peers and teammates to deliver superior service to our clients.
Communication Scope
professional proficiency in English
Full Job Description
## Description About Waterworks When you see the world’s most inspiring homes and hotels, you invariably find Waterworks in the mix. For over 40 years, our designs have elevated the bath and kitchen experience, with exquisite fittings, fixtures, hardware and more. We strive to be participants in exceptional design moments not just through our products, but through how our company name shows up in the world at large. The Role Be part of Waterworks’ expansion into new products and new markets! We are seeking a detail-oriented, hands-on Warehouse & Logistics Supervisor to spearhead our new "Last Mile" distribution center in Portugal. This individual will be the foundational member of our EU logistics team, responsible for the end-to-end lifecycle of inventory—from receiving bulk shipments from our global factories to ensuring white-glove delivery to our EU and UK clientele. This role requires a blend of physical warehouse management and high-level ERP data integrity. Eligible applicants must reside in Portugal. Waterworks will not provide relocation or sponsorship for this role. The office is located in Porto and this position will be required to be onsite. ## Responsibilities Inbound Logistics & Put-away Oversee the receipt of all incoming goods, verifying physical counts against packing slips and Infor M3 distribution and purchase orders Develop and maintain an organized bin/location system to optimize picking speed. Ensure all stock is put away and "received" in the system within 24 hours of arrival to maintain global inventory visibility. 2. Order Fulfillment & "Last Mile" Delivery Manage the daily pick-and-pack process, ensuring high standards of protective packaging for premium goods. Generate shipping labels and documentation required for EU and UK transit (including customs documentation where applicable). Coordinate directly with local Portuguese and international carriers to ensure timely departures and resolve "last mile" delivery exceptions. 3. I
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