WarehouseQualityManager

MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify communications and networking for business and government agencies. Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives. We believe that each team member is a key to the success and sustainability of the group. In order to achieve this, we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse professionals, share knowledge and enjoy a rewarding career. The Quality drive corrective actions to completion and verify they stick Build a cadence of improvement — regular reviews, prioritized problem lists, and visible progress tracking Partner with domain managers to surface floor-level issues and translate them into solvable process problems SOP Ownership Build the warehouse SOP library from the ground up — document how work is actually done, then standardize and improve it Keep procedures current as processes evolve; ensure SOPs are accessible and followed, not just written Own the onboarding and training documentation that supports consistent execution across team leads and ICs Data Analytics flag trends, anomalies, and leading indicators before they become crises Own the weekly performance review cadence — prepare, facilitate, and follow up Outbound QC (Build-Out) Stand up the warehouse’s first outbound QC function — define inspection criteria, build the process, and hire/develop 1–2 QC staff Focus initial QC coverage on outbound order accuracy: verify orders are correct, complete, and meet shipm