Peet's Coffee
Logistics
WarehouseLead
“Warehouse Lead at Peet's Coffee. Skills: Process management, Cross-functional coordination, Operational metrics, Resource planning. Maintain a safe work environment. Role model safe behaviors”
What You'll Achieve.
Achieve all operational goals; Achieve service levels; Hit its volume target for the shift
Industry & Context.
Problem-solving skills; Analytical skills; Reasoning skills
Continuous standing/walking, Frequent push, pull, squat, bend and reach, Continuous lifting of 20 lbs, Frequent lifting of 25-40 lbs, Occasional lifting of 50 lbs or more, Frequent stacking of pallets and totes (20-50 lbs) up to 6 feet fall, Frequent lifting above the shoulders, Frequent picking and packing of bags of coffee up to 3 lbs, Available to work Irregular hours, Work weekends, nights, overtime, holidays
What They're Looking For.
Must Have
18 years old, Ability to read and follow written instructions accurately in English, Must be willing and able to work overtime as required, even on short notice, Ability to prioritize and manage time efficiently, Attention to detail & accuracy is required, Must have or be able to be powered industrial truck (forklift / electric pallet jack) certified, Demonstrated adherence to Peet’s standards, policies, and procedures, Demonstrated ability to multitask and prioritize, Demonstrated excellent communication and coaching skills
Nice to Have
Warehouse Management (WMS) & RFID Scan gun experience preferred, Bilingual Spanish/English a plus
What You'll Do.
Maintain a safe work environment
Role model safe behaviors
Hold team accountable to safety standards
Ensure Behavior Observation Completion
Ensure safety incidents are reported
Report safety incidents using electronic system
Manage employee time management
Manage employee work performance coaching
Conduct annual performance reviews
Train associates to achieve operational goals
Coach associates to achieve service levels
Listen to employee concerns
Escalate issues to supervisor
Create a positive team environment
Encourage associates to provide insights
Recognize good team performance
Ensure consistent application of reward & recognition program
Monitor and evaluate key performance indicators
Get team buy-in on measures
Provide feedback to the team
Ensure hourly performance tracking is completed
Ensure team is on track to hit volume
Escalate issues preventing target achievement
Review staffing for appropriate coverage
Adjust staffing based on volume
Lead projects that drive continuous improvement
Ensure CIL/5S/GMP Standards are observed
Ensure regular cleaning tasks are performed
Document cleaning tasks per standard
Be a positive change agent
Ensure completion of Quality Behavior Observations
Hold team accountable to Quality/GMP standards
Understand GL production schedule
Work with Production Coordinator to address issues
Communicate with Peets.com customer support team
Follow FIFO to avoid aging product
Avoid backlog of unfulfilled orders
Communicate with distribution supervisor regarding Associate’s performance
Escalate UPS/USPS issues to ERP Team
Ensure team follows proper inventory control best practices
Ensure DTC clerk manages weekly cycle count plan
Ensure DTC clerk manages aging product disposition
Ensure DTC clerk is replenishing operating supplies
How You'll Work.
Team & Collaboration
Work with supervisors; Work with Production Coordinator; Communicate with customer support; Communicate with distribution supervisor; Work with ERP Team
Communication Scope
Coaching skills
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