Culina Group
Logistics
WarehouseFirstLineManager
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“Warehouse First Line Manager at Culina Group. Skills: Warehouse operations, Team management, Customer satisfaction. Assist in overseeing operations. Ensure service levels are achieved”
What You'll Achieve.
Achieve service levels safely; Achieve service levels efficiently; Achieve customer requirements consistently
Industry & Context.
Resolve problems; Resolve issues
4 on 4 off, 6am-6pm
What They're Looking For.
Must Have
FLM or Senior WH Operative role, Operational and people management, WMS systems, SAP knowledge, Motivate and empower others, Provide staff development, Provide staff coaching, Adaptable to the team, Consult others, Communicate proactively, Work in a systematic way, Work in a methodical way, Work in an orderly way
Nice to Have
Fast-paced logistics/3PL environment
What You'll Do.
Assist in overseeing operations
Ensure service levels are achieved
Ensure customer requirements are achieved
Act as key point of contact
Resolve problems or issues
Prepare and complete shifts handover
Distribute data captured
Performance management of operatives
Ensure compliance to policy
Create training plans
Create resource plans
Ensure compliance requirements are met
Complete Safe & Legal checks
Assist with customer updates
How You'll Work.
Team & Collaboration
Communication with administration; Communication with stock teams; Communication with management teams; Cross-functional teams
Communication Scope
Shift handover; Customer updates
Process & Methodology
Resource planning
Full Job Description
Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired! We are currently seeking a compassionate and motivational Warehouse First Line Manager to join our team in Milton Keynes on a full time permanent basis! As the Warehouse First Line Manager, you will hold responsibility for assisting in overseeing operations to ensure service levels are achieved safely and efficiently, you will be a vital link to ensuring customer requirements are achieved consistently. We work with some of the largest well-known brands at this site, so the focus on customer needs and satisfaction is key in this role. Salary: £34,911 per annum. Working hours: 4 on 4 off, 6am-6pm. Key Duties of a Warehouse First Line Manager: * Act as the key point of contact in communication with the administration, stock and management teams to resolve problems or issues that have been identified within the warehouse. * Prepare and complete shifts handover documents fully and distribute data captured on tracking documents for the next shift to ensure seamless shift transition operational continuation. * Performance management of Operatives using warehouse management system tools. * Manage your team and ensure compliance to people process and policy. * Create training and forward resource plans with the support team to ensure you have the relevant skills mix on your shift to align to the capability planning tool. * Ensure all compliance requirements are met with regards to key control, key logs, radio logs, scanner logs, MHE pre op check sheet. * Complete all Safe & Legal and ensure they are signed off with a monthly WM check. * Assist with weekly customer updates as and when required. ## Qualifications * Proven experience withi
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