Booz Allen
VRAMEngineeringSupportServicesTechnician
Neural analysis suggests this role is
optimal for Entry candidates.
“VRAM Engineering Support Services Technician at Booz Allen. Skills: VRAM engineering support, Systems engineering, Information technology. Translate business requirements. Align solution to business needs”
What You'll Achieve.
Safeguard our nation; Make an impact on national security; Deliver a customer-focused engineering solution; Shape Navy missions; Resolve issues quickly; Develop trust within the greater VRAM community; Create the future of information assurance systems; Impact military missions; Improve user understanding; Improve user ability; Improve user effectiveness; Improve user supportability; Improve user sustainability; Secure and protect military's cybersecurity posture
Industry & Context.
Resolve issues quickly; Challenging hands-on problem-solving
Secret clearance, Identity verification process, On camera during interviews and assessments, Work in person at a Booz Allen or customer facility
What They're Looking For.
Must Have
1+ years of experience delivering Tier 1–3 engineering support, 1+ years of experience using the Navy's VRAM tool, Knowledge of systems engineering, Knowledge of information technology, Ability to develop or revise user guides and policies, Secret clearance, HS diploma or GED, CompTIA Security+ Certification
Nice to Have
6+ years of experience supporting the engineering of information technology systems for a DoW or government agency, 4+ years of experience operating and maintaining an Enterprise-level help desk, Ability to provide technical leadership within a team, Bachelor's degree in Engineering, CS, Mathematics, or Physical Science
What You'll Do.
Translate business requirements
Align solution to business needs
Respond to VRAM engineering support requests
Perform VRAM troubleshooting
Provide engineering guidance to VRAM user community
Provide hands-on support
How You'll Work.
Team & Collaboration
Work closely with VRAM engineering and development teams; Provide support to personnel at all levels; Provide technical leadership within a team; Collaborate with colleagues
Communication Scope
Effective written communication; Effective verbal communication; Guidance via telephone; Guidance via Microsoft Teams chats; Guidance via meetings; In-person training sessions
Full Job Description
VRAM Engineering Support Services Technician **The Opportunity:** Are you looking for an opportunity to share your experience in cybersecurity and security engineering to safeguard our nation? Are you looking for an opportunity to combine your technical skills with big-picture thinking to make an impact on national security? You understand your customer’s environment and how to best provide support for their mission. Your ability to translate real-world needs into technical specifications makes you an integral part of delivering a customer-focused engineering solution. As a VRAM Engineering Support Services Technician on our team, you’ll have the chance to shape Navy missions by providing engineering guidance to the VRAM community for VRAM functionality, working closely with the VRAM engineering and development teams to resolve issues quickly. Your customer will trust you to not only design and develop these systems, but also evolve them with advanced technology solutions. On our team, you’ll be able to broaden your skill set into areas like defining the architecture and engineering solutions. Grow your skills by merging operational Navy experience and engineering support to develop trust within the greater VRAM community. Join our team and create the future of information assurance systems for the Navy. In this role, you’ll closely impact military missions by championing customer-facing engineering support, developing, reviewing and revising user guides, and providing hands-on support to critical mission areas. With mentoring, challenging hands-on problem-solving, and opportunities to learn new tools and skills, we focus on growing as a team to make the best solutions for our customers. Work with us as we secure and protect our military’s cybersecurity posture for the better. **What You’ll Work On:** * Translate complex business requirements and align the appropriate solution to support business needs. * Respond to VRAM engineering support requests. * Perform VRAM
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