The Cigna Group
Healthcare
VP,Pharmacy+TechnologyTransformation
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“VP, Pharmacy+ Technology Transformation at The Cigna Group. Skills: AI-first transformation, Agentic workflows, Experience-led platforms, Pharmacy technology. Provide executive leadership. Define technology vision”
What You'll Achieve.
Improve speed; Improve quality; Improve cost; Scale safely; Scale sustainably; Reduce TCO year-over-year; Reduce opex profile year-over-year
Industry & Context.
Decision intelligence
What They're Looking For.
Must Have
Bachelor's degree, 15+ years senior technology leadership, 15+ years in healthcare/regulated environments, Experience integrating digital/voice/contact center capabilities, Experience leading large-scale IT initiatives, Skilled at explaining technical concepts, Experience recruiting/motivating/developing global teams, Experience building relationships with partners, Vendor management experience
Nice to Have
Master's degree preferred
What You'll Do.
Provide executive leadership
Define technology vision
Define technology roadmap
Lead AI-first evolution
Lead cloud-first evolution
Lead agentic architectures
Own NextGen Pharmacy strategy
Influence change execution
Shift to outcome-driven models
Improve delivery predictability
Improve engineering productivity
Improve time-to-value
Drive 'Lead to One' execution
Prioritize shared capabilities
Maintain transparent TCO
Surface actionable insights
Own delivery discipline
Balance innovation with reliability
Balance operational excellence
Partner with Architecture
Partner with Infrastructure
Partner with Security
Partner with Operations
Partner with peer leaders
Integrate patient experience
Integrate provider experience
Develop global workforce
Lead global workforce
Foster accountability culture
Foster learning culture
Foster innovation culture
Foster collaboration culture
How You'll Work.
Team & Collaboration
Key Pharmacy leaders; Architecture; AI EO; Infrastructure; Security; Operations; Peer technology leaders
Communication Scope
Explaining technical concepts
Process & Methodology
Roadmap planning
Full Job Description
**POSITION OVERVIEW** Reporting directly to the SVP, Pharmacy and Care Delivery Technology, the VP of Pharmacy+ Technology Transformation shapes how Pharmacy+ competes, scales, and innovates, transforming technology into a strategic growth engine powered by AI-first, agentic workflows and experience-led platforms. This role will lead both the delivery of current Pharmacy capabilities such as Accredo, Home Delivery and ESSDS, and the NextGen “Pharmacy of the Future” strategy, integrating clinical, operational, and patient/provider experience. Operating with enterprise-level influence, this leader builds a resilient, compliant, globally scalable technology foundation supporting specialty, home delivery, and health system pharmacy growth across the US, Ireland, and Hyderabad. The Vice President of Pharmacy+ Technology Transformation is expected to be a senior leader who transforms the Pharmacy technology organization into an AI-first, outcome-driven engine. This includes translating business priorities into investment and delivery, maintaining transparent total cost of ownership across Portfolio/Change/Run while driving year-over-year reduction, and championing security, cyber risk management, audit/compliance, and business continuity (BCP) to scale safely and sustainably. RESPONSIBILITIES: * Provide executive leadership presence with key Pharmacy leaders to maintain tight strategic alignment, and define a multi‑year technology vision and roadmap to deliver the Pharmacy of the Future, integrating AI, digital, platform, and core pharmacy systems. * Lead the evolution to AI-first, cloud-first, and agentic architectures starting with Pharmacy—owning strategy and delivery of the “NextGen Pharmacy” pillars including agentic orchestration, decision intelligence, and human-in-the-loop execution models that improve speed, quality, and cost while maintaining safety and compliance. * Create & deliver new solutions by helping partners to see the art-of-the-possible and influencin
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