Barclays
banking
VP,HeadofHighRiskRefresh
“VP, Head of High Risk Refresh at Barclays. Skills: process management, risk management, compliance, operational metrics, resource planning, continuous improvement, cross-functional coordination, vendor/stakeholder management. manage operations within a business area. maintain processes”
Industry & Context.
Identification of trends and opportunities to improve areas; monitoring and analysis of operation data and performance metrices; utilising data and technology to support the identification of areas that require improvement; Create solutions based on sophisticated analytical thought; comparing and selecting complex alternatives; In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions; Adopt and include the outcomes of extensive research in problem solving processes
What They're Looking For.
Must Have
KYC experience is mandatory, Exp in High Risk Refresh/Standard risk, Corporate KYC refresh, People leader role, team lead experience
Nice to Have
risk and controls, change and transformation, business acumen, strategic thinking, digital technology, job-specific technical skills
What You'll Do.
manage operations within a business area
risk management initiatives
compliance with relevant regulators
identification of trends and opportunities to improve areas
develop new process and procedures
monitoring and analysis of operation data and performance metrices
promote efficient processes
support the bank's operations
support business operations
promote alignment with the bank's objectives and SLAs
coaching and support to improve colleagues' delivery quality
management and development of KPIs
utilising data and technology to support the identification of areas that require improvement
compliance with all regulatory requirements and internal policies related to customer experience
creation of a safe environment for colleagues to speak up
actively and regularly encourage and solicit feedback
management of attrition
implementing retention initiatives for work force
contribute or set strategy
make recommendations for change
deliver continuous improvements
escalate breaches of policies/procedures
define jobs and responsibilities
planning for the department’s future needs and operations
counselling employees on performance
contributing to employee pay decisions/changes
lead a number of specialists to influence the operations of a department
influence operations in alignment with strategic as well as tactical priorities
balancing short and long term goals
ensuring that budgets and schedules meet corporate requirements
demonstrate leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard
guide technical direction
multi-year assignments
guide team members through structured assignments
identify the need for the inclusion of other areas of specialisation to complete assignments
guide and coach less experienced specialists
provide information affecting long term profits
organisational risks and strategic decisions
advise key stakeholders on functional and cross functional areas of impact and alignment
manage and mitigate risks through assessment
demonstrate leadership and accountability for managing risk and strengthening controls
demonstrate comprehensive understanding of the organisation functions
collaborate with other areas of work for business aligned support
keep up to speed with business activity and the business strategies
create solutions based on sophisticated analytical thought
define problems and develop innovative solutions
adopt and include the outcomes of extensive research in problem solving processes
build and maintain trusting relationships and partnerships
accomplish key business objectives
use influencing and negotiating skills to achieve outcomes
take ownership of your work
ensuring it aligns with the relevant rules & regulations
How You'll Work.
Team & Collaboration
Collaboration with internal stakeholders (including business leaders, project manager and SMEs) and external stakeholders (including vendors and service providers); working closely with HR; align across the enterprise; lead collaborative, multi-year assignments; guide team members through structured assignments; advise key stakeholders, including functional leadership teams and senior management; Collaborate with other areas of work, for business aligned support areas; build and maintain trusting relationships and partnerships with internal and external stakeholders
Communication Scope
speak up; feedback; Listen and be authentic; Energise and inspire; Align across the enterprise; Develop others; influencing; negotiating skills
Process & Methodology
Project Management, project manager, project management
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