EVERSANA
Healthcare
VP,ClientServices
Neural analysis suggests this role is
optimal for mid candidates.
“VP, Client Services at EVERSANA. Skills: Client relationship management, Revenue generation, Integrated marketing, P&L management. Manage senior-level client relationships. Manage agency partner relationships”
What You'll Achieve.
Meet client financial health targets; Meet EVERSANA INTOUCH financial health targets; Meet client objectives; Meet EVERSANA INTOUCH objectives
Industry & Context.
Problem-solving skills
Travel required
What They're Looking For.
Must Have
12-15 years agency experience, 12-15 years consultative experience, 12-15 years pharmaceutical experience, 12-15 years healthcare experience, Bachelor's degree required, Demonstrated written communication skills, Demonstrated presentation skills, Demonstrated verbal communication skills, Excellent interpersonal skills
Nice to Have
Thought leader for integrated marketing, Thought leader for digital marketing, Thought leader for communications, Applied understanding of technical development, Applied understanding of processes
What You'll Do.
Manage senior-level client relationships
Manage agency partner relationships
Ensure client retention
Maintain executive relationships
Maintain senior-level relationships
Identify opportunities with existing clients
Assess agency partner risk
Manage agency partner risk
Meet client financial goals
Meet EVERSANA INTOUCH financial goals
Meet EVERSANA INTOUCH targets
Meet client objectives
Meet EVERSANA INTOUCH objectives
Lead integrated marketing plan development
Develop integrated marketing plans internally
Develop integrated marketing plans with partners
Provide thought leadership
Bring new services to clients
Model inclusive behaviors
Manage bias proactively
How You'll Work.
Team & Collaboration
Cross-functional project teams; Collaborate at all levels; Collaborate across functions; Interact with clients; Interact with EVERSANA INTOUCH
Communication Scope
Written communication; Presentation skills; Verbal communication; Interpersonal skills
Process & Methodology
Project team leadership
Full Job Description
EVERSANA INTOUCH® is a global, full-service marketing agency network serving the life sciences industry, and is the first – and only – agency network to be part of a fully integrated commercialization platform through EVERSANA®. We provide next-generation creative and media services, enterprise solutions and data analytics services for clients. We get fired up when people talk about getting—and staying—healthy. That’s where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one’s health more achievable, connecting patients and physicians with the information and tools they need. We embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. WHAT DOES A VP, CLIENT SERVICES DO? The VP of Client Services will have ownership of the senior-level client and agency partner relationships beyond the day-to-day operations. This person will be responsible for client retention by maintaining executive- and senior-level relationships and identifying additional opportunities with existing clients. They are responsible for assessing and managing the risk associated with clients and agency partners, as well as meeting client and EVERSANA INTOUCH goals for each account’s financial health, targets, and objectives. They lead the coordination and development of the integrated marketing plans internally and with external agency partners. Strong thought leadership within EVERSANA INTOUCH and within the industry is required, along with the ability to bring new services to our clients frequently, allowing them to understand the depth of EVERSANA INTOUCH’s offerings. SSENTIAL DUTIES AND RESPONSIBILITIES:
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