iMentor
nonprofits
VolunteerScreeningCoordinator
Neural analysis suggests this role is
optimal for Mid candidates.
“Volunteer Screening Coordinator at iMentor. Skills: Volunteer screening, Interviewing, Application review, Customer service, Database management, Communication. Conduct and transcribe 18-20, 30-minute phone interviews per week. Equitably assessing applicants for motivation and program fit”
Industry & Context.
Must be from Connecticut, Florida, Georgia, Illinois, Maryland, Massachusetts, Michigan, Missouri, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Vermont, Virginia, and Washington D. C.
What They're Looking For.
Must Have
Minimum two to three years of professional career experience working in nonprofits, customer service, communications, social sciences, HR and/or college admissions., Self-directed and able to work independently and in remote work settings., Highly organized with excellent time management skills that suit a fast-paced work environment., Experience in Salesforce or similar CRM, with ability to learn systems quickly., Transcribing is a key function of this role, minimum of 40 – 60 WPM., interpersonal written and verbal communication skills, including the ability to communicate with empathy, across difference and with diplomacy., Collaborative, resourceful, strategic, proactive and open to feedback., Interest in social impact spaces, youth development and educational opportunities., Alignment with iMentor’s values and commitment to iMentor’s mission.
What You'll Do.
Conduct and transcribe 18-20
30-minute phone interviews per week
Equitably assessing applicants for motivation and program fit
Reviewing references and making recommendations regarding volunteer eligibility
Navigate sometimes difficult conversations
Manage and track confidential volunteer data
Serve as a personal guide for the applicant
Navigate regional and logistical nuances about the program
Provide excellent customer service throughout the intake journey
Assist in calls from call campaigns
Manage an efficient communications cadence with applicants
Guide volunteers towards completing next steps
Proactively voice updates
needs and concerns to the manager
Participate in team calls and team projects
Follow all risk management and youth development standards
Follow all Screening compliance procedures and internal iMentor communication norms
Support fellow screeners and managers through tasks such as reading references
reference phone calls
interview coverage or data entry
How You'll Work.
Team & Collaboration
Participate in team calls and team projects, providing insight about processes and applicant eligibility as needed.; Support fellow screeners and managers through tasks such as reading references, reference phone calls, interview coverage or data entry.
Communication Scope
Interpersonal written and verbal communication skills; Ability to communicate with empathy, across difference and with diplomacy
Process & Methodology
Pipeline Management
Full Job Description
## Description iMentor is seeking 1 customer service and detail-oriented Volunteer Screening Coordinator (VSC) to join the National Screening Team. Their mission:iMentor Screening supports building high impact relationships that drive student success by leveraging data and program knowledge. We evaluate prospective mentors through safety, collaboration, consistency and mission alignment while maintaining for organizational compliance. Every year, iMentor recruits around 2,000 adults to serve as mentors to high school students in our program. VSCs play a pivotal role in preparing these mentors to support mentees, guiding applicants through a screening process that assesses their suitability for the program. Through thoughtful interviews and application reviews, VSCs will oversee iMentor’s screening pipeline from start to finish and will set the stage for a volunteer experience that is welcoming, energizing and impactful. VSCs will connect with prospective mentors from NYC, Chicago and Baltimore. This position is being offered on a full-time (40-hour/week) remote and seasonalbasis. Additionally, iMentor provides excellent and full benefits for this seasonal role. Roles are contracted through December 18, 2026. There is 1 opening for this role. Historically we have received applications from many qualified candidates, and our intention is to interview and hire quickly, ideally in the next 3-4 weeks. If you are interested in the opportunity we recommend you apply immediately. **Only candidates fromConnecticut, Florida, Georgia, Illinois, Maryland, Massachusetts, Michigan, Missouri, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Vermont, Virginia, and Washington D.C. will be considered. Start date: June 22, 2026 End date: December 18, 2026 Schedule options: Tuesday through Saturday with 9-6 EST , 10-7 EST or 11-8 EST shifts Note: The VSC’s 5-day full-time schedule will be discussed with the hiring manager. This
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