Sutter Health

Hospice

VolunteerProgramSpecialist

$0–0k Burlingame, California, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“Volunteer Program Specialist at Sutter Health. Skills: Volunteer management, Program coordination, Volunteer support. Develop and manage volunteer program. Recruit, train, orient, supervise volunteers”

What You'll Achieve.

Contribute to annual evaluation of volunteer program; Collect data to evaluate ongoing programs; Measure satisfaction of participants, staff, volunteers and caregivers

Industry & Context.

Hospice
Problems you'll solve

Solve unique problems; Identify when to consult supervisor; Mediates issues of conflict; Creative problem solving

Eligibility Requirements

Must be able to meet core competencies for position and area of specialty, Ability to work in mentally and physically demanding environment, Weekend Requirements: As Needed

What They're Looking For.

Must Have

2 years of recent relevant experience, Ability to coordinate volunteer scheduling, Ability to file alphabetically and chronologically and organize a filing system, Must be able to handle sensitive issues, Must be able to deal with a challenging work environment from time demands and conflicting priorities, Ability to be aware of surroundings and respond to emergency and/or urgent events, Ability to communicate with possibly disoriented, combative patients, Ability to work in mentally and physically demanding environment, Ability to listen and offer support and direction to volunteers, Must be able to work effectively with a minimum of supervision, Must be able to work under time-pressure and changing priorities and be able to deal with potentially conflicting demands, Must be able to discern sensitive issues and respond appropriately, Must be sensitive to the human needs and situations encountered in the provision of care

Nice to Have

Competent public speaking skills

What You'll Do.

Develop and manage volunteer program

Maintain volunteer records and statistics

Monitor volunteer documentation and compliance

Develop and update training materials

Promote volunteer utilization by patients/families

Participate in patient/family assessment

Provide volunteer support and consultation

Oversee animal assisted therapy program

Oversee senior outreach program

Develop operating expense budget

How You'll Work.

Team & Collaboration

Represent volunteer activity at hospice team meetings; Liaise with volunteers; Share feelings generated by assignment; Coordinate training with team members; Provide information about volunteer/patient/family interactions; Participate in agency meetings/task forces/committees

Communication Scope

Communicate agency policy and procedures to volunteers; Public speaking

Process & Methodology

Establish departmental goals, Prioritize within resources, Monitor progress, Evaluate results, Plan and direct program

Full Job Description

We are so glad you are interested in joining Sutter Health! **Organization:** MPHS-Mills-Peninsula Medical Center **Position Overview:** Develops and manages a high quality program of volunteer services by building and managing a volunteer corps of competent and committed individuals. Manages all activities necessary to recruit, train, orient, supervise, and support lay volunteers to for the various volunteer positions. **Job Description** : _These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development)._ **JOB ACCOUNTABILITIES:** REGULATION & STANDARDS: • Maintains accurate statistics on a timely basis. • Evaluates volunteers on an annual basis. Completes written documentation. • Monitors and evaluates volunteer documentation. • Maintains documented compliance with all appropriate safety standards. • Maintains a file on each volunteer. • Develops and updates training materials. • Makes recommendations for the development of new/revised policies and procedures. • Monitors volunteer activity for optimal quality, compliance and risk reduction. • Contributes to annual evaluation of volunteer program and other agency evaluations. • Communicates agency policy and procedures to volunteers and insures compliance. RELATIONSHIPS: • Promotes utilization of volunteers by patients and families. • Participates in patient/family assessment regarding utilization of volunteer services. • Monitors and evaluates volunteer documentation in patient chart. • Provides volunteer with appropriate medical and psychosocial information while being mindful of confidentiality; updates information as necessary throughout the assignment. • Monitors ongoing volunteer assignments, evaluates performance o

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