Hewlett Packard Enterprise
IT Services
VMwareEngineer-ESXi,vSphere
Neural analysis suggests this role is
optimal for Mid candidates.
“VMware Engineer - ESXi, vSphere at Hewlett Packard Enterprise. Skills: VMware vSphere, ESXi, vCenter. Resolve customer issues. Identify and escalate issues”
What You'll Achieve.
Deliver high quality product and solution support; Achieve excellent customer satisfaction; Work with high productivity and efficiency
Industry & Context.
Diagnosing and isolating the cause of complex issues
Flexible to work in 24/7 support environment, Work on average 2 days per week from an HPE office
What They're Looking For.
Must Have
Bachelor's degree in Engineering (or Equivalent), Minimum 5 years of relevant experience in Enterprise Managed Service environment, Flexible to work in 24/7 support environment
Nice to Have
Certification on the latest track like VMware VCP, RHCSA, CCNA, ITIL is an added advantage
What You'll Do.
Resolve customer issues
Identify and escalate issues
Leverage internal technical expertise
Collaborate with other technology teams
Maintain quality on case documentation
Handle Problem Management
Handle Post Incident Reviews
How You'll Work.
Team & Collaboration
Collaborate with other technology teams; Support other team members; Seek advice from peers
Communication Scope
Excellent written and verbal communication skills
Full Job Description
VMware Engineer - ESXi, vSphere This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. **Who We Are:** Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. **Job Description:** **HPE Operations** is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you. As a part of GMS VMware support team deliverables, the engineer is required to have strong Admin, Operate and Manage skills in VMware vSphere to provide services for global HPE customers. Candidate should have a strong customer focus, sensitivity in dealing with diverse cultures, ability to learn and adapt quickly. _**What you 'll do:**_ **Key Responsibilities:** • Resolve customer’s issues via telephone, email, or remote sessions. • Identify and escalate issues in a timely manner to vendor according to process guidelines. • Leverage internal technical expertise, including peers, mentors, kno
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