WHOOP
Marketing
VisualMerchandisingOperationsManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Visual Merchandising Operations Manager at WHOOP. Skills: operational execution of visual merchandising initiatives, vendor coordination, material quality consistency, cost management, regional fixture lifecycle oversight, project management, budget management, logistics coordination. Own day-to-day operational execution of visual merchandising initiatives across retail environments—including new store formats, pop-ups, fixture rollouts, and retailer installations. Partner with the Head of Visua”
What You'll Achieve.
ensuring WHOOP’s physical presence consistently reflects premium brand standards while meeting timeline and budget objectives; ensure high-quality delivery on time and within budget; support seamless regional and global rollouts
Industry & Context.
Identify opportunities to improve production efficiency, streamline operational processes, and reduce costs while maintaining brand and material integrity
The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
What They're Looking For.
Must Have
6–9 years of experience in visual merchandising operations, retail fixture development, store planning, or in-store experience management, Experience supporting multi-location or multi-market retail environments, Demonstrated ownership of fixture production, including oversight of material selection, finish consistency, and quality control standards, project management skills with the ability to manage multiple timelines and stakeholders simultaneously, Experience working cross-functionally with Creative and Design teams to operationalize visual concepts, Experience managing external vendors, fabrication partners, and logistics providers, Demonstrated financial discipline, including budget tracking and cost management, High attention to detail and commitment to executional excellence, commitment to embracing and leveraging AI tools in day-to-day tasks
Nice to Have
preferably within a premium or consumer technology brand, with understanding of regional retail nuances
What You'll Do.
Own day-to-day operational execution of visual merchandising initiatives across retail environments—including new store formats
and retailer installations
Partner with the Head of Visual Merchandising
and Retail Experience Design to translate creative concepts into detailed production plans
and scalable execution roadmaps
including contributing to clear creative briefs for execution partners
Ensure consistency in materials
and build quality across regions
maintaining premium brand standards while balancing cost and scalability
Apply regional retail expertise to ensure global concepts are executed appropriately across markets
Manage project timelines
and vendor relationships to ensure high-quality delivery on time and within budget
Coordinate domestic and international logistics
and installations to support seamless regional and global rollouts
Own proactive and reactive maintenance of in-store fixtures within assigned regions
and issue escalation processes
Identify opportunities to improve production efficiency
streamline operational processes
and reduce costs while maintaining brand and material integrity
How You'll Work.
Team & Collaboration
In close partnership with the Head of Visual Merchandising, Creative, and Retail Experience Design; Experience working cross-functionally with Creative and Design teams
Process & Methodology
project management skills with the ability to manage multiple timelines and stakeholders simultaneously, Manage project timelines, budgets, fabrication partners, and vendor relationships
Full Job Description
## Description At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is hiring a Visual Merchandising Operations Manager to drive the operational execution and ongoing maintenance of global retail and in-store experiences. In close partnership with the Head of Visual Merchandising, Creative, and Retail Experience Design, this role ensures that visual merchandising concepts are implemented with precision, consistency, and operational excellence across all wholesale partners. This individual will own execution, vendor coordination, material quality consistency, cost management, and regional fixture lifecycle oversight—ensuring WHOOP’s physical presence consistently reflects premium brand standards while meeting timeline and budget objectives. This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. ## RESPONSIBILITIES Own day-to-day operational execution of visual merchandising initiatives across retail environments—including new store formats, pop-ups, fixture rollouts, and retailer installations Partner with the Head of Visual Merchandising, Creative, and Retail Experience Design to translate creative concepts into detailed production plans, timelines, and scalable execution roadmaps, including contributing to clear creative briefs for execution partners Ensure consistency in materials, finishes, and build quality across regions, maintaining premium brand standards while balancing cost and scalability Apply regional retail expertise to ensure global concepts are executed appropriately across markets Manage project timelines, budgets, fabrication partners, and vendor relationships to ensure high-quality delivery on time and within budget Coordinate domestic and international logistics, shipments, and installations t
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