JPL
Aerospace
VisitorReceptionRepresentative
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Visitor Reception Representative at JPL. Skills: Visitor management, Customer service, Office administration. Greet and welcome visitors. Direct visitors to appropriate locations”
Industry & Context.
Troubleshooting
What They're Looking For.
Must Have
High School diploma or GED, 1 year of experience in a customer-facing role, Proficiency in Microsoft Office Suite (Word, Excel, Outlook), Ability to multitask and manage time effectively, Excellent communication and interpersonal skills
Nice to Have
Experience with visitor management systems, Familiarity with basic office equipment operation, Bilingual abilities
What You'll Do.
Greet and welcome visitors
Direct visitors to appropriate locations
Answer and direct phone calls
Manage visitor logs and records
Provide information about the organization
Maintain a safe and welcoming reception area
Handle incoming and outgoing mail
Assist with administrative tasks as needed
How You'll Work.
Team & Collaboration
Internal departments
Communication Scope
Verbal communication; Written communication
Full Job Description
# **Job Details** New ideas are all around us, but only a few will change the world. That’s our focus at JPL. We ask the biggest questions, then search the universe for answers—literally. We build upon ideas that have guided generations, then share our discoveries to inspire generations to come. Your mission—your opportunity—is to seek out the answers that bring us one step closer. If you’re driven to discover, create, and inspire something that lasts a lifetime and beyond, you’re ready for JPL. Located in Pasadena, California, JPL has a campus-like environment situated on 177 acres in the foothills of the San Gabriel Mountains and offers a work environment unlike any other: we inspire passion, foster innovation, build collaboration, and reward excellence. ## **Responsibilities** JPL has been a critical part of space exploration since the beginning, with an unmatched history of creating groundbreaking advances in science and technology. Designing, building, and testing new technologies requires the support and expertise of security professionals to protect the personnel, physical assets, and intellectual property that make such breakthroughs possible. In this position, you will be a member of the Protective Services Division’s Vetting & Credentialing Group (V&C) responsible for Visitor Access Management and will report to the V&C Supervisor. The Visitor Reception Representative serves as the first point of contact for visitors, guests, and patrons. This role is responsible for creating a welcoming environment, managing visitor approvals and check-in processes, and ensuring compliance with federal security protocols. The ideal candidate will have excellent communication skills, a professional demeanor, and the ability to handle multiple tasks efficiently in a fast-paced environment. As a member of V&C, you will work within a collaborative team environment while taking independent action, analyzing problems, and providing focused solutions to effectively communicate i
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