Allstate
VirtualTriageObviousTotalLossAdjuster
“Virtual Triage Obvious Total Loss Adjuster at Allstate. Skills: Virtual inspections, Repair estimates, Total loss valuations, Negotiating settlements. Deliver exceptional customer service. Conduct virtual inspections of vehicle damage”
Industry & Context.
Utilize multiple tools to get the job done in a fast-paced environment; Sharp critical thinking skills
Must have a dedicated workspace in residence that is private and free from distractions, Minimum internet bandwidth of 50 MB down/5 MB up, Appropriate work surface and seating, May be required to attend 2 weeks of training held in person at our Dallas, TX office
What They're Looking For.
Must Have
18 months or more experience writing Auto collision estimates, Obtain an adjuster’s license within 60 days of hire, Maintain all licensing required for your role
Nice to Have
Prior experience using an auto estimating program such as: CCC One / Mitchel
What You'll Do.
Deliver exceptional customer service
Conduct virtual inspections of vehicle damage
Prepare repair estimates
Complete total loss valuations
Negotiate settlements with repair facilities
Accurately estimate repair times for rental or loss-of-use needs
Manage and prioritize own workload
and rental procedures
Investigate casualty claims
Interpret policies to determine coverage
and video chat with customers
Offer customer communication preference
Keep customers updated on claim progress
Evaluate and negotiate claims settlements
Incorporate tactics for challenging situations
Utilize multiple tools to get job done
Ensure claims are documented accurately
timely records in claims system
How You'll Work.
Team & Collaboration
Partner with the Good Hands Repair Network; Negotiate claims settlements with customers, vendors, third party carriers and claimants
Communication Scope
Clearly explaining coverage, estimates, claim processes, settlements, and rental procedures; Communicating with customers via phone, email, and video chat; Keeping customers updated on claim progress; Discussing claim needs with customers
Applying for this Virtual Triage Obvious Total Loss Adjuster role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Allstate?
Real rants from real employees. Read before you apply.