ACCEL Schools
Education
VirtualStudentSuccessCoach
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Virtual Student Success Coach at ACCEL Schools. Skills: Student success coaching, Dropout prevention, Student engagement. Manage delivery of onboarding. Manage implementation of onboarding”
What You'll Achieve.
Increased engagement; Student learning outcomes; Successful completion of school; Meet deadlines consistently; Ensure student goals are met; Increase academic achievement
Industry & Context.
Problem solve; Identify issues
Residents of Ohio, Travel required, Face to face attendance required, State and federal background checks
What They're Looking For.
Must Have
Bachelor's degree in education, Prior experience working as a teacher, Prior experience working as a counselor, Prior experience working as a mentor to youth, Proficiency in computer applications, Excellent verbal communication skills, Excellent written communication skills, Data collection skills, Data analysis skills, Ability to manage confidential information, Ability to work well under pressure, Ability to prioritize tasks, Ability to execute tasks to meet deadlines, Ability to work with a distributed workforce, Ability to work with a distributed clientele, Ability to pass state and federal background checks
Nice to Have
Prior experience working as a tutor, Prior marketing experience, Social media marketing experience, Event marketing experience, Communications marketing experience, Understanding of confidential information
What You'll Do.
Manage delivery of onboarding
Manage implementation of onboarding
Manage delivery of core interventions
Manage implementation of core interventions
Manage delivery of support services
Manage implementation of support services
Serve as primary contact for new students
Serve as primary contact for new families
Communicate frequently with students
Communicate frequently with families
Address questions or concerns
Provide oversight of educational interventions
Provide oversight of educational supports
Assist with increased engagement
Assist with student learning outcomes
Assist with successful completion of school
Assist with grade level standards completion
Support students through onboarding process
Support families through onboarding process
Support completion of required tasks
Maintain weekly open office hours
Maintain weekly help sessions
Follow up on non-completion items
Problem solve with other departments
Problem solve with vendors
Assist students with course selection
Assist families with course selection
Answer questions about school program
Serve as primary point of contact for school
Develop plans to address barriers
Provide research-based strategies
Give students necessary skills
Give parents necessary skills
Give students necessary knowledge
Give parents necessary knowledge
Help students communicate effectively with teachers
Help students communicate effectively with administrators
Ensure student goals are met
Facilitate individual training
Facilitate group training
Facilitate individual support
Facilitate group support
Provide academic resources
Help students increase academic achievement
Collaborate with students regularly
Check in on progress in classes
Keep students accountable for academics
Keep students accountable for attendance
Keep students accountable for engagement
Keep students accountable for behavioral goals
Partner with teachers on evaluation of student progress
Partner with parents on evaluation of student progress
Partner with teachers on implementation of student objectives
Partner with parents on implementation of student objectives
Conduct conferences with parents
Conduct conferences with students
Prepare for student gatherings
Attend student gatherings
Maintain accurate documentation of student performance
Maintain accurate documentation of student progress
Maintain accurate documentation of student needs
Maintain accurate documentation of academic support
Participate in development of professional development activities
Coordinate development of professional development activities
Collaborate with school leadership on re-enrollment activities
Collaborate with national teams on re-enrollment activities
Collaborate with school leadership on re-enrollment sessions
Collaborate with national teams on re-enrollment sessions
Perform other duties as assigned
How You'll Work.
Team & Collaboration
Work with other departments; Work with vendors; Work in partnership with teachers; Work in partnership with parents; Collaborate with students; Collaborate with school leadership; Collaborate with national teams
Communication Scope
Verbal communication; Written communication
Full Job Description
About the Team Gateway Online Academy of Ohio provides a tuition-free, online high school experience for students in grades 9-12. As a Dropout Prevention and Recovery school, Gateway offers a flexible, self-paced environment designed to help students overcome obstacles and earn their high school diploma on their own terms. We are currently seeking a Student Success Coach, who manages the delivery and implementation of onboarding, core interventions, and support services for assigned students in accordance with Student Services initiatives and guidelines. Serves as the primary contact for new students and families, communicating frequently and addressing questions or concerns to ensure a strong start to school. This role also provides oversight of educational interventions and supports to targeted student populations to assist with increased engagement, student learning outcomes, and successful completion of school (or grade level standards). Please note – while this is an online school position and all instruction occurs virtually, travel and face to face attendance will be required several times per year to support in person state testing and student events. ELIGIBILITY: Open to residents of Ohio. About the Opportunity Support new and returning students and families through the onboarding process and completion of required tasks Maintain weekly open office hours/help sessions to support new students and families Make welcome calls (in coordination with homeroom teacher) Follow up on non-completion items for new students Identify issues and problem solve with other departments and vendors as needed for prompt and professional resolution Participate in the Admissions Counseling process for applicants and students Review transcripts Assist students and families with course selection Answer questions about the school program Serve as the primary point of contact for school administration in developing plans to address barriers to full achievement of attendance, academi
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