VirtualMedicalReceptionist

We are seeking a polished, professional, and patient-focused **Virtual Medical Receptionist t** o support a growing a medical practice. This role is ideal for someone who thrives in a patient-centered environment and is passionate about delivering an exceptional customer experience through warm, professional, and detail-oriented communication. The primary focus of this position is managing patient communication, appointment scheduling, reappointments, and patient intake coordination while maintaining a high-touch, hospitality-driven approach. Experience in concierge medicine, wellness clinics, cosmetic practices, or Med Spa-style environments **is a must.** ### **Responsibilities:** * Manage inbound and outbound patient communication with a professional, warm, and patient-focused approach while delivering exceptional customer service * Schedule appointments, follow-ups, reappointments, and manage provider calendars efficiently * Send appointment confirmations, reminders, and handle cancellations or rescheduling requests * Support patient intake and onboarding processes, including updating patient records and documentation * Maintain organized patient files, communication logs, and administrative workflows * Provide exceptional customer service while ensuring accurate and timely coordination of patient needs **Requirements** * Minimum of 2+ years of experience supporting a U.S.-based medical practice in medspa, dermoatology or similar * Experience handling high-volume inbound and outbound patient calls * Excellent customer service and patient communication skills * Strong organizational, multitasking, and time-management skills * Comfortable working independently in a remote environment ### Please note that this is a full-time contractor position (40 hours per week) with a pay rate of $7 per hour depending on skillset and experience. The schedule is Monday through Friday, from 8 AM to 5 PM PST.