Freshworks
Information Technology And Services
VirtualEvents&WebinarsSpecialist
Neural analysis suggests this role is
optimal for mid candidates.
“Virtual Events & Webinars Specialist at Freshworks. Skills: Virtual events, Webinar production, Event marketing. Plan virtual events. Execute virtual events”
What You'll Achieve.
Support pipeline goals; Support revenue goals
Industry & Context.
Troubleshoot issues
Onsite expectations 3x/week
What They're Looking For.
Must Have
3-5 years B2B marketing, 3-5 years events production, 3-5 years webinar production, SaaS or tech environment experience, Proficiency with webinar platforms, Proficiency with virtual event platforms, Familiarity with marketing automation tools, Familiarity with CRM tools, Organizational skills, Project management skills, Ability to manage multiple events, Excellent communication skills, Excellent stakeholder management skills, Data-driven mindset, Experience analyzing event performance, Experience optimizing for results, Creative thinker
Nice to Have
Experience in SaaS environment, Experience in tech environment
What You'll Do.
Execute virtual events
Manage live production
Shape event messaging
Align content to priorities
Manage event promotion
Manage registration workflows
Manage follow-up workflows
Track event performance
Compile post-event reports
Support experimentation with new formats
Support experimentation with engagement tactics
Maintain event calendars
Maintain event documentation
Maintain event best practices
How You'll Work.
Team & Collaboration
Cross-functionally with Campaigns; Cross-functionally with Product Marketing; Cross-functionally with Sales; Cross-functionally with Brand; Partnership with Marketing Ops; Partnership with Campaigns
Communication Scope
Stakeholder management
Process & Methodology
Project management
Full Job Description
Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. Freshworks Inc. builds uncomplicated service software that delivers exceptional employee and customer experiences. Our people-first approach to AI eliminates friction, helping businesses reduce complexity, lower cost-to-serve, and deliver faster, more human support through enterprise-grade yet easy-to-use CX and IT solutions. Nearly 75,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks to power their Employee Experience (EX) and Customer Experience (CX) operations. Fresh vision. Real impact. Come build it with us. We're seeking a detail-oriented and creative Virtual Events & Webinars Specialist to help deliver high-impact digital experiences that engage prospects and customers across the buyer journey. This role is ideal for someone with a strong foundation in event marketing and a passion for creating engaging, scalable virtual programs that support pipeline and revenue goals. You'll work cross-functionally with Campaigns, Product Marketing, Sales, and Brand to plan, produce, and optimize webinars, roundtables, and virtual events that align with Freshworks' go-to-market strategy. Key Responsibilities: * Plan and execute virtual events and webinars across global regions, including scheduling, platform setup, speaker coordination, and live production. * Collaborate with stakeholders to shape event content, agendas, and messaging aligned to campaign and sales priorities. * Manage event promotion, registration, and follow-up workflows in par
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