Comcast Business
Virtual-BusinessSalesRepresentative
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Virtual - Business Sales Representative at Comcast Business. Skills: Sales, Customer service, Business services. Generate sales from inbound calls. Follow-up with potential customers”
What You'll Achieve.
Meet and exceed sales quotas
Industry & Context.
Critical Thinking Problem Solving
Work nights and weekends, Work variable schedule, Work overtime
What They're Looking For.
Must Have
Meet and exceed sales quotas, Ensure CRM software is accurate, Manage customer relationship, Deliver best-in-class customer experience, Keep up-to-date on product knowledge, Regular, consistent and punctual attendance, Work nights and weekends, Sell Comcast Business Mobile
Nice to Have
Wireless experience strongly preferred
What You'll Do.
Generate sales from inbound calls
Follow-up with potential customers
Sell Comcast Business Services products
Manage customer relationship from initial call
Resolve on first call
Escalate appropriately
Represent Comcast Business Services professionally
Attend to product knowledge updates
Attend to industry information updates
Attend to competitive landscape updates
Maintain regular attendance
Work nights and weekends
Work variable schedule
How You'll Work.
Team & Collaboration
Own the customer experience; Win as a team; Support a culture of inclusion
Communication Scope
Professional manner
Full Job Description
Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services. **Job Summary** Responsible for inbound telesales of Comcast services to small-to-medium business customers. **Job Description** Job Description **Disclaimer** : Starting rate will vary and is dependent on several factors, including your city/state of residence. Comcast follows all local and state regulations/laws regarding minimum wage. ## ****HOURS for this role are Monday through Thursday 8:30am to 5pm and Saturday 8:30am to 5pm in corresponding time zone** Off Friday and Sunday.** **** Selling Comcast Business Mobile is a requirement **** **** Wireless experience strongly preferred **** **Core Responsibilities** * Meet and exceed sales quotas by generating sales from inbound calls and follow-up with potential customers to sell Comcast Business Services products or services. * Ensure CRM software is accurate and up to date on daily basis. * Manage the customer relationship from initial call, through close to resolve on the first call or escalate appropriately. * Deliver best-in-class customer experience and represent Comcast Business Services in a professional and courteous manner to prospects and customers. * Keep up-to-date on product knowledge, industry information and competitive landscape. * Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. * Other duties and responsibilit
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