ReWorks Solutions
Hospital & Health Care
VirtualAssistant/IntakeSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Virtual Assistant / Intake Specialist at ReWorks Solutions. Skills: Intake Process Management, Client Coordination, Documentation Management. Manage the full intake process. Coordinate with families, providers, and staff”
What You'll Achieve.
Ensure all cases move efficiently through intake and onboarding processes
Industry & Context.
Working Hours: US Hours (9am-5pm EST), Ability to work independently in a remote environment, Reliable internet connection and a suitable home office setup
What They're Looking For.
Must Have
Ability to work independently in a remote environment, Reliable internet connection and a suitable home office setup
Nice to Have
Bachelor’s degree (BAS), Previous experience in HCBS, CFTSS, healthcare intake, care coordination, ABA services, or healthcare administration, Proficiency in Microsoft Office and Google Workspace, Experience working with US-based healthcare or ABA environments
What You'll Do.
Manage the full intake process
Coordinate with families
Collect required documentation
Schedule appointments
Communicate with providers and staff
Ensure cases move through intake efficiently
Maintain accurate records and workflows
Follow company processes and workflows
How You'll Work.
Team & Collaboration
Communicate professionally with families, providers, and staff
Communication Scope
Professional and compassionate communication skills; communication skills; coordination skills
Full Job Description
**Job Title:** Virtual Assistant / Intake Specialist **Location:** South Africa **Job Type:** Full-Time, Remote **Working Hours:** US Hours (9am-5pm EST) **Salary:** South African Rand (ZAR) A highly organized and detail-oriented Intake Coordination Virtual Assistant is sought to support intake operations within an ABA environment. The successful candidate will be responsible for managing the full intake process from start to finish, including coordinating with families, collecting required documentation, scheduling appointments, communicating with providers and staff, and ensuring all cases move through the intake process efficiently. The ideal candidate possesses strong communication skills, excellent follow-up abilities, and the ability to manage multiple clients and tasks simultaneously. ### Key Responsibilities * Coordinate and manage the full intake process from start to finish * Communicate professionally and compassionately with families, providers, and staff * Collect and maintain required intake documentation and records * Schedule appointments and coordinate intake-related activities * Follow up with families and providers to ensure timely completion of intake requirements * Maintain accurate records, workflows, and intake tracking documentation * Ensure all cases move efficiently through intake and onboarding processes * Follow company processes and workflows accurately * Manage multiple clients, schedules, and administrative tasks simultaneously * Support additional intake coordination and administrative tasks as required **Requirements** * Bachelor’s degree (BA/BS) highly preferred * Previous experience in HCBS, CFTSS, healthcare intake, care coordination, ABA services, or healthcare administration preferred * Strong communication and coordination skills required * Strong organizational and follow-up skills required * Ability to stay on top of multiple clients and tasks required * Ability to work independently and maintain detailed records required * P
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