Informa Group Plc.
Media
VIPRelations&ProgrammingSpecialist
Neural analysis suggests this role is
optimal for mid candidates.
“VIP Relations & Programming Specialist at Informa Group Plc.. Skills: VIP Relations, Programming, CRM Management, Event Coordination. Oversee CRM database maintenance. Ensure accurate data capture”
What You'll Achieve.
Enhance VIP development; Enhance VIP engagement; Increase reach of VIP database; Increase diversity of VIP database
Industry & Context.
Two days in-person required
What They're Looking For.
Must Have
Bachelor’s degree in art history, arts administration, marketing, or related field, 2-5 years relevant experience in art world, Excellent written and verbal communication skills, Analytical skills and attention to detail, Exceptional client service skills, Ability to work under pressure, Ability to meet deadlines, Ability to collaborate effectively within a team, Proficiency in Google Workspace, Proficiency in Microsoft Office, Proficiency in Excel, Experience with CRM systems, Flexibility to travel, Flexibility to work weekends
Nice to Have
Opportunity for permanent role
What You'll Do.
Oversee CRM database maintenance
Ensure accurate data capture
Perform thorough data analysis
Provide comprehensive reporting
Review VIP applications weekly
Review invitation lists
Maintain up-to-date lists for VIP communications
Conduct biannual CRM audits
Update VIP statuses and tags
Review opt-outs and unsubscribed contacts
Archive inactive records
Support CRM database development
Support CRM database organization
Perform post-event data analysis
Evaluate VIP initiatives success
Provide actionable insights
Respond promptly to VIP inquiries
Serve as VIP Desk Manager
Assist with training temporary VIP staff
Oversee temporary VIP staff
Ensure seamless VIP on-site experience
Liaise with VIP groups
Liaise with institutions
Liaise with cultural partners
Liaise with exhibitors
Facilitate on-site tours
Coordinate VIP Program
Assist with event development
Assist with event scheduling
Draft programming descriptions
Publish programming schedules
Oversee public programming
Manage public programming
Coordinate performances
Coordinate special projects
Coordinate podcast series
Devise communications strategy for programming
Assist with podcast postproduction
Plan year-round VIP programming
Organize year-round VIP programming
Formalize itineraries
Support event logistics
Coordinate on-site VIP receptions
Conduct research to identify collectors
Conduct research to profile collectors
Conduct research to identify institutions
Conduct research to profile institutions
Conduct research to identify key art world stakeholders
Conduct research to profile key art world stakeholders
Support development of long-term relationships
Support cultivation of long-term relationships
Foster meaningful connections with VIP guests
Enhance engagement with the fair
Assist in creating strategies to engage new audiences
Assist in implementing strategies to engage new audiences
How You'll Work.
Team & Collaboration
Collaborate with Head of VIP Relations; Collaborate with Communications team; Collaborate with Fair Directors; Collaborate with section curators; Collaborate with partners; Collaborate with catering team; Collaborate within a team
Communication Scope
Written communication; Verbal communication
Full Job Description
[Informa Markets](https://www.informamarkets.com/en/about-us.html), a division within Informa, creates global platforms for industries to trade, innovate and grow. We organise over 450 large-scale branded and transaction-led events in over a dozen specialist markets. These are typically not-to-be-missed live and on-demand B2B events where industries convene and people gather to do business. We also provide data and digital content, as well as year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads. This role is based in our NY office. Untitled Art Fairs is hiring a VIP Relations & Programming Specialist. In this role, you will work closely with the Head of VIP Relations to create and implement strategies aimed at enhancing VIP development and engagement, along with planning year-round and on-site programming for the Houston and Miami Beach editions of the fair. This is a full-time, temporary position set to conclude on December 31, 2026, with the opportunity for a permanent role depending on your performance and the needs of the company. Key Responsibilities VIP Data and CRM Management (~30%) * Oversee the maintenance and management of the fair’s CRM database, ensuring accurate data capture, thorough analysis, and comprehensive reporting * Review VIP applications weekly (daily in the weeks leading up to the fairs) and assign VIP status based on established protocols. * Collaborate with Head of VIP Relations to review invitation lists for each fair according to deadlines * Assist the Communications team in maintaining up-to-date lists for VIP communications and newsletters. * Conduct biannual CRM audits to update VIP statuses and tags, remove duplicates, review opt-outs and unsubscribed contacts, and archive inactive records. * Support the ongoing development and organization of the CRM database * Perform post-event data analysis to evaluate the success of VIP initiatives and provide ac
Applying for this VIP Relations & Programming Specialist role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on SmartRecruiters
- SmartRecruiters often includes a video screening step — check camera and mic permissions.
- Link your GitHub or portfolio directly in the profile section for technical roles.
- Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.
ANONYMOUS · UNFILTERED
What do employees actually say about Informa Group Plc.?
Real rants from real employees. Read before you apply.