Informa Group Plc.

Media

VIPRelations&ProgrammingSpecialist

$60–67k New York, New York, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“VIP Relations & Programming Specialist at Informa Group Plc.. Skills: VIP Relations, Programming, CRM Management, Event Coordination. Oversee CRM database maintenance. Ensure accurate data capture”

What You'll Achieve.

Enhance VIP development; Enhance VIP engagement; Increase reach of VIP database; Increase diversity of VIP database

Industry & Context.

Media
Eligibility Requirements

Two days in-person required

What They're Looking For.

Must Have

Bachelor’s degree in art history, arts administration, marketing, or related field, 2-5 years relevant experience in art world, Excellent written and verbal communication skills, Analytical skills and attention to detail, Exceptional client service skills, Ability to work under pressure, Ability to meet deadlines, Ability to collaborate effectively within a team, Proficiency in Google Workspace, Proficiency in Microsoft Office, Proficiency in Excel, Experience with CRM systems, Flexibility to travel, Flexibility to work weekends

Nice to Have

Opportunity for permanent role

What You'll Do.

Oversee CRM database maintenance

Ensure accurate data capture

Perform thorough data analysis

Provide comprehensive reporting

Review VIP applications weekly

Review invitation lists

Maintain up-to-date lists for VIP communications

Conduct biannual CRM audits

Update VIP statuses and tags

Review opt-outs and unsubscribed contacts

Archive inactive records

Support CRM database development

Support CRM database organization

Perform post-event data analysis

Evaluate VIP initiatives success

Provide actionable insights

Respond promptly to VIP inquiries

Serve as VIP Desk Manager

Assist with training temporary VIP staff

Oversee temporary VIP staff

Ensure seamless VIP on-site experience

Liaise with VIP groups

Liaise with institutions

Liaise with cultural partners

Liaise with exhibitors

Facilitate on-site tours

Coordinate VIP Program

Assist with event development

Assist with event scheduling

Draft programming descriptions

Publish programming schedules

Oversee public programming

Manage public programming

Coordinate performances

Coordinate special projects

Coordinate podcast series

Devise communications strategy for programming

Assist with podcast postproduction

Plan year-round VIP programming

Organize year-round VIP programming

Formalize itineraries

Support event logistics

Coordinate on-site VIP receptions

Conduct research to identify collectors

Conduct research to profile collectors

Conduct research to identify institutions

Conduct research to profile institutions

Conduct research to identify key art world stakeholders

Conduct research to profile key art world stakeholders

Support development of long-term relationships

Support cultivation of long-term relationships

Foster meaningful connections with VIP guests

Enhance engagement with the fair

Assist in creating strategies to engage new audiences

Assist in implementing strategies to engage new audiences

How You'll Work.

Team & Collaboration

Collaborate with Head of VIP Relations; Collaborate with Communications team; Collaborate with Fair Directors; Collaborate with section curators; Collaborate with partners; Collaborate with catering team; Collaborate within a team

Communication Scope

Written communication; Verbal communication

Full Job Description

[Informa Markets](https://www.informamarkets.com/en/about-us.html), a division within Informa, creates global platforms for industries to trade, innovate and grow. We organise over 450 large-scale branded and transaction-led events in over a dozen specialist markets. These are typically not-to-be-missed live and on-demand B2B events where industries convene and people gather to do business. We also provide data and digital content, as well as year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads. This role is based in our NY office. Untitled Art Fairs is hiring a VIP Relations & Programming Specialist. In this role, you will work closely with the Head of VIP Relations to create and implement strategies aimed at enhancing VIP development and engagement, along with planning year-round and on-site programming for the Houston and Miami Beach editions of the fair. This is a full-time, temporary position set to conclude on December 31, 2026, with the opportunity for a permanent role depending on your performance and the needs of the company. Key Responsibilities VIP Data and CRM Management (~30%) * Oversee the maintenance and management of the fair’s CRM database, ensuring accurate data capture, thorough analysis, and comprehensive reporting * Review VIP applications weekly (daily in the weeks leading up to the fairs) and assign VIP status based on established protocols. * Collaborate with Head of VIP Relations to review invitation lists for each fair according to deadlines * Assist the Communications team in maintaining up-to-date lists for VIP communications and newsletters. * Conduct biannual CRM audits to update VIP statuses and tags, remove duplicates, review opt-outs and unsubscribed contacts, and archive inactive records. * Support the ongoing development and organization of the CRM database * Perform post-event data analysis to evaluate the success of VIP initiatives and provide ac

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