Informa Group Plc.
Events
VIPRelations&ProgrammingSpecialist
“VIP Relations & Programming Specialist at Informa Group Plc.. Skills: VIP Relations, Programming, CRM Management. Oversee CRM database maintenance and management. Review VIP applications and assign status”
What You'll Achieve.
Ensuring accurate data capture; Providing actionable insights for future improvements; Ensuring a seamless and positive on-site experience for VIPs; Increasing reach and diversity of the VIP database
Industry & Context.
analytical skills
Flexibility to travel, Work weekends as required, Hybrid position with two days in-person required
What They're Looking For.
Must Have
Bachelor's degree in art history, arts administration, marketing, or a related field., 2-5 years relevant experience in the art world., Excellent written and verbal communication skills., analytical skills and attention to detail., Exceptional client service skills, with a calm demeanor and approachable manner., Ability to work under pressure, meet deadlines, and collaborate effectively within a team., Proficiency in Google Workspace and Microsoft Office, particularly Excel., Experience with CRM systems, Flexibility to travel and work weekends as required.
What You'll Do.
Oversee CRM database maintenance and management
Review VIP applications and assign status
Collaborate to review invitation lists
Assist Communications team with VIP lists
Support CRM database development
Perform post-event data analysis
Respond to VIP inquiries
Serve as VIP Desk Manager
Liaise with VIP groups
Facilitate on-site tours
Coordinate VIP Program
Oversee public programming
Devise communications strategy
Assist with podcast postproduction
Plan and organize year-round VIP programming
Work with partners to coordinate receptions
Conduct research on art world stakeholders
Support development of VIP relationships
Assist in creating strategies to engage new audiences
How You'll Work.
Team & Collaboration
Collaborate with Head of VIP Relations; Collaborate with Communications team; Collaborate with Fair Directors; Collaborate with partners; Collaborate with catering team; Collaborate effectively within a team
Communication Scope
Excellent written and verbal communication skills; Professional communication
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