Almedia

Operations

VIPExperienceLead

€85–95k Berlin, Germany FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“VIP Experience Lead at Almedia. Skills: VIP programs, retention machine, loyalty frameworks, backend systems, user experiences, engagement loops, product features, CRM automation stacks, data-driven retention modeling. Build the automated loyalty frameworks and backend systems that power elite user experiences. Scale proactive engagement loops, shifting the department from reactive support to a systematic retention machine”

What You'll Achieve.

architect the systems and product logic that drive hyper-retention for our top-tier users on Freecash; build the engine that keeps our VIPs locked in

Industry & Context.

Operations
Problems you'll solve

solution-driven builder who hates red tape and "good enough."

What They're Looking For.

Must Have

3+ years of experience building and scaling VIP programs in a high-growth tech environment, Technical Proficiency: Deep expertise in CRM automation stacks and data-driven retention modeling

Nice to Have

Previous experience in AdTech or high-volume gaming platforms

What You'll Do.

Build the automated loyalty frameworks and backend systems that power elite user experiences

Scale proactive engagement loops

shifting the department from reactive support to a systematic retention machine

Design VIP-specific product features by dictating strategy across our Fraud

How You'll Work.

Team & Collaboration

dictating strategy across our Fraud, Support, and Product teams

Full Job Description

This isn’t your regular job. Almedia is a place where those who want to push harder can accelerate their careers faster than anywhere else. We’re aiming to become Germany’s second bootstrapped unicorn. Almedia is already Europe’s #3 fastest-growing company in 2025 (FT1000). We are building the future of marketing by rewarding our community of over 70 million users for engaging with our advertisers’ products. We are offering a new way to acquire users for the biggest companies in the world. At Almedia, you’ll: - Own way more, way earlier — you’ll be trusted with responsibility fast. - Push harder, get further — this isn’t a 9–5. We highly reward intensity. - Join a rare environment — you will work with ambitious high-speed, high-ownership people. - Fully present — we’re 5 days a week in the office to build the energising momentum we need. VIP EXPERIENCE LEAD Salary range: €85,000-95,000/annum We’re building the most rewarding engagement engine on the planet at Almedia. We need a VIP Experience Lead to architect the systems and product logic that drive hyper-retention for our top-tier users on Freecash. This isn't a support role—it’s a product-centric mission to build the engine that keeps our VIPs locked in. WHAT YOU'LL DO 🎯 - Build the automated loyalty frameworks and backend systems that power elite user experiences. - Scale proactive engagement loops, shifting the department from reactive support to a systematic retention machine. - Design VIP-specific product features by dictating strategy across our Fraud, Support, and Product teams. WHAT YOU NEED🚀 - 3+ years of experience building and scaling VIP programs in a high-growth tech environment. - Technical Proficiency: Deep expertise in CRM automation stacks and data-driven retention modeling. BONUS - Previous experience in AdTech or high-volume gaming platforms. WHAT YOU’LL BRING 💡 - A high-ownership architect who thrives on intensity and speed. - A solution-driven builder who hates red tape and "good enough." -

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