VideoTeleconferencingTechnician

SGP Recruiting provides both operations and strategic support to Tribal 8(a) and commercial organizations. Our client is a CVE-verified Veteran-Owned Small Business (VOSB) and a proud ISO 9001:2015 certified organization specializing in systems integration and enterprise management solutions. As a trusted GSA MAS contract holder, they deliver mission-critical telecommunications, network infrastructure, and IT services to Federal, State, and Local Government agencies, the U.S. Military, and private-sector clients. They are seeking a Video Teleconferencing Technician to join their team in Doral, FL. This position is on-site. Must have an active Top Secret clearance. Employment - Full time Worksite Type: Onsite Compensation: $80,000.00 - $83,000.00 Security Clearance Required: Must have an active Top Secret clearance. Responsibilities include but are not limited to: - Tier I & II customer support - Scheduling conferences using Cisco’s TelePresence Management Suite (TMS) - Responding to system outages and taking appropriate action(s) to alt-route and/or use available failover/back-up capabilities to meet VTC client needs - Conducting site surveys both remotely and on-site to determine specific requirements for new VTC system installations and/or upgrades - Conducting on-site VTC installations to include assisting with end network device configurations, equipment installations, and equipment configuration and check-out Minimum Qualifications: - Working / practical knowledge and understanding of IP networks and how they are implemented as part of / support of VTC systems - Providing Tier I & II customer support of VTC systems Desired Qualifications: - Experience at a DoD Combatant Command (e.g., SOUTHCOM, NORTHCOM, CENTCOM, CYBERCOM, INDOPACOM, EUCOM, AFRICOM, STRATCOM, TRANSCOM, SOCOM, SPACECOM) or a component is desired. Physical Requirements: - Must be able to remain in a stationary position 50%. - Constantly operates a computer and other office productivity machinery,