Mastercard
payments, financial services, technology
VicePresidentValueEnablement&Optimization
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“Vice President Value Enablement & Optimization at Mastercard. Skills: Value Enablement & Optimization Framework Development, Customer Success and Revenue Growth Strategy, Value Quantification and Communication, Cross-functional Leadership, Advanced Analytics and AI/ML Integration. Develop and execute a holistic Value Enablement & Optimization framework to strengthen customer success and drive scalable, sustainable revenue growth.. Uncover and quantify the value creation drivers across Core Payme”
What You'll Achieve.
Strengthen customer success; Drive scalable, sustainable revenue growth; Deliver measurable client cost reductions and/or revenue uplift; Ensure long-term satisfaction, loyalty, and business impact; Optimize revenue while aligning with client value delivery; Ensure consistent tracking and realization of value across all client engagements; Uncover opportunities for improved revenue generation and cost efficiency; Elevate predictive capabilities and identify emerging opportunities for value delivery
Industry & Context.
Exceptional strategic thinking and analytical problem-solving skills, with the ability to navigate complexity and ambiguity effectively.
What They're Looking For.
Must Have
Progressive leadership experience in strategy, consulting, analytics, pricing, product development, or customer success, preferably within the payments, financial services, or technology sectors., Proven track record in building and scaling value-based frameworks, tools, and processes that drive measurable business impact., Demonstrated success in leading cross-functional initiatives and fostering collaboration across diverse teams., Exceptional strategic thinking and analytical problem-solving skills, with the ability to navigate complexity and ambiguity effectively., Executive communication and influencing skills, with experience engaging senior leadership and external stakeholders., Deep expertise in customer success enablement, pricing strategy, and revenue optimization., Proficiency in leveraging advanced analytics languages (R, Python, SQL), tools, and platforms, with exposure to AI/ML-driven insights as a significant advantage.
Nice to Have
MBA or advanced degree is strongly preferred.
What You'll Do.
Develop and execute a holistic Value Enablement & Optimization framework to strengthen customer success and drive scalable
sustainable revenue growth.
Uncover and quantify the value creation drivers across Core Payments services
translating differentiated capabilities into measurable client cost reductions and/or revenue uplift.
Create and deploy tools and methodologies that quantify and communicate tangible value realization for clients
enhancing trust and partnership.
Lead initiatives to develop self-service analytics tools that enable customer-facing teams to produce actionable
tailored insights efficiently.
Partner with cross-functional teams
to identify and implement strategies that optimize revenue while aligning with client value delivery.
Develop and oversee robust revenue assurance practices
ensuring consistent tracking and realization of value across all client engagements.
Implement performance diagnostics and value tracking processes to uncover opportunities for improved revenue generation and cost efficiency.
Build scalable models for revenue optimization that adapt to diverse regional and market dynamics.
Lead the creation and deployment of advanced analytics tools
such as Customer Value Calculators
and performance dashboards
to support pre- and post-sale activities.
Integrate comprehensive market research and client insights into strategies to ensure relevance and competitive differentiation.
Provide regular performance updates to senior leadership
highlighting key metrics
and areas for improvement.
Leverage AI/ML-driven solutions to elevate predictive capabilities and identify emerging opportunities for value delivery.
How You'll Work.
Team & Collaboration
Act as a strategic partner to global and regional teams, ensuring alignment on goals and delivering measurable client and organizational outcomes.; Collaborate with Customer Success teams to integrate data-driven insights into client interactions, ensuring long-term satisfaction, loyalty, and business impact.; Partner with cross-functional teams, including Sales, Product, and Finance, to identify and implement strategies that optimize revenue while aligning with client value delivery.; Foster a collaborative and innovative team culture, emphasizing accountability, excellence, and alignment with Mastercard’s values.
Communication Scope
Executive communication and influencing skills; Experience engaging senior leadership and external stakeholders; Communicate value delivered to clients
Process & Methodology
Lead initiatives to develop self-service analytics tools, Drive professional development and succession planning to build long-term organizational capability.
Full Job Description
**Our Purpose** _Mastercard powers economies and empowers people in 200 + countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** ### Vice President Value Enablement & Optimization ### OVERVIEW As Vice President, Value Enablement & Optimization in the Revenue Optimization & Planning team in Core Payments, you will work at the heart of Mastercard’s business and enjoy a broad exposure to all its different aspects. You will work in a truly global context and focus on leading the Core Payments’ Value Quantification team. The Vice President Value Enablement & Optimization will serve as a key driver of Mastercard Core Payments’ Services' customer success and revenue optimization strategies. This leadership role is responsible for designing and implementing innovative frameworks, cutting-edge tools, and actionable insights that empower customer-facing teams to quantify, communicate, and maximize the value delivered to clients. With a scope encompassing pricing strategies, pre-sales enablement, and post-sale optimization, this role ensures alignment with Mastercard's overarching growth objectives while addressing evolving client needs. Key Responsibilities: Strategic Leadership • Develop and execute a holistic Value Enablement & Optimization framework to strengthen customer success and drive scalable, sustainable revenue growth. • Uncover and quantify the value creation drivers across Core Payments services, translating differentiated capabilities into measurable client cost reductions and/or revenue uplift. • Act as a strategic partner to global and regional teams, ensuring
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